Business ProfileforMRG Construction Services. LLC

MAJOR ROOF *******! BEWARE!!! RUN FROM THIS COMPANY!!! THEY DID NOT COME OUT TO REPAIR THE ******* *************** LIED ABOUT THEIR LIFE-TIME WARRANTY!!! OWNER NOT RESPONDING TO MY EMAILS!!! I paid MRG Construction Services to install a roof on my disabled mother's house. I hired them because they were listed on ********** website as a "certified contractor" and "vetted" by ********. I wanted to make sure that my mother got a good roof with no problems, especially since I live out of town and can't keep a close eye on everything. Low and behold, they did not flash in the solar vent correctly, causing water to enter the attic every time it rained! My mother lives in ************* which is an area that does not get a substantial amount of rain. Therefore, for many months, the water would stay contained in the attic by being soaked up by the insulation (which damaged the insulation causing it to need replacing). and dry up. However, by spring 2024, rain has been plentiful, and water started running in different directions! This is when the problem was discovered---when it started pouring in from the living room ceiling fan! By this time, a large crack in the living room ceiling had occurred, along with damage in the bathroom and furniture! I contacted ***************, the *** rep who installed the roof and explained what was going on. He never sent anyone out to repair the faulty roof. He emailed me that the owner of *** was in ************* and could stop by on July 22, 2024, to review the damages. He never showed up! Therefore, with rain heavily on the calendar, I called another roofing company out to repair the leak--which cost me around $1000. *** DID NOT STAND BEHIND THEIR WORK! ***'s website says "skilled to meet all your construction needs!" and that they are "experts", "professional" and "courteous"! WHAT A BUNCH OF MALARKEY! What a nightmare!

Not true at all. The truth is the homeowner neglected to notify us of a leak immediately and instead waited until almost a year to report. In fact the homeowner admitted, she thinks the damage was from a recent wind storm. This is negligence. I spoke to **** yesterday and asked her to meet me at her rental and she stated she was out of town and could possibly come in 2 weeks. I am still waiting on a response. We always stand behind our work and always will. However, we will not be taken advantage of. Sincerely, Team MRG