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Find a Location

Structured Roofing Systems, LLC has 1 locations, listed below.

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    Business ProfileforStructured Roofing Systems, LLC

    Residential Roofing
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/23/2023

    Years in Business: 1

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    13301 Trinity Blvd Ste 133, Euless, TX 76040-7041
    BBB File Opened:
    2/22/2023
    Years in Business:
    1
    Business Started:
    1/17/2023
    Business Incorporated:
    1/17/2023
    Accredited Since:
    2/23/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Structured Roofing Systems
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Barrett Bruce, Vice President
    • Mr. Thomas Kidd, President
    Contact Information

    Principal

    • Mr. Barrett Bruce, Vice President
    • Mr. Thomas Kidd, President

    Customer Contact

    • Mr. Barrett Bruce, Vice President

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/08/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Amongst many other problems we are having damages have been done on our property to items that were repaired and replaced last year to have them deny any liability for these things after verbally taking accountability for them and going as far as ******* saying she would want someones head on a spike if it were her home. Because I complained and was very vocal and annoying to them in repeated requests for these things to be address they have denied all accountability and stated unless I have documented proof they will do nothing. Guess I should have taken video of the entire incident so that we would have proof. We had the flashing and counter flashing on our chimney redone last year and looked flawless. The counter flashing has now been beaten with a hammer several times and covered with a fresh coat of paint and called good, after saying it needed to be replaced. Our HVAC gas furnace vent has been in two places and denied having touched it at all. We also had them do aluminum fascia and softit repairs, where and handyman was hired and looks like I did it myself, that we are still waiting on them to fix as well. Nothing about this job went right was unsupervised due to overbooking of jobs, their own admission!!! Plenty of mistakes were made and they deny liability for it. The only thing so far they have done was hire someone to properly redo our skylight since their crew according the skylight company did such a poor job it would almost certainly have leaked in heavy rains.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sherry H

    5 stars

    05/11/2023

    We were so impressed with Structured Roofing Systems. They were very professional, very thorough and highly skilled. They addressed the possibility of a foundation problem affecting a new roof and went over the quality of material and why they use them. Just wonderful to work with. We will highly recommend them.

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