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Business Profile

Used Car Dealers

HEB Auto Sales

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • James O

    Date: 11/06/2024

    My girlfriend and I were approved to get a truck on Thursday, 7 November. I have all the text messages from the car lot and our sales rep. ** were told that we needed A $4000 down payment, full coverage insurance, and to put down a deposit that would be taken off of the down payment for $500 and we could come get the truck. ** live in another state and I was told by the car lot that we could come get the truck. They sent me three pictures of the outside of the truck after I asked them to send me some pictures of it. ** drove all night to ***** and when we cross the state line at 10 in the morning, we called the car lot and they proceeded to tell us that we were not gonna be able to take the car with us that day it would be a couple of days Before we could take the truck with us because we were from out of state which they knew all along! When we got to the car lot, the tail pipe is fallen off the truck. Coincidentally on the fourth side of the truck that they didnt send us a picture too. There was white paint in the door jams under the windshield wipers on the rearview mirror on the passenger side. ** had already gotten full coverage insurance on the truck and wasted the money, ** wasted money on gas and hotel rooms. This trip ended up costing us $1700. I do not recommend this company, and I believe that they are dishonest, and that you should be very leery of doing business with them

  • Brittany K

    Date: 03/07/2024

    Do not purchase here!! I was advised to come in that i was approved for a vehicle. Paid deposit signed paperwork. Was called 7 days later advising the loan didn't go through and that they were not returning my deposit. Reason they gave me was i changed my employer. All documents provided to them was correct and nothing changed. Will be filing a small claims against them to retrieve my deposit. I advised the sales reps i just lost my job the day before all documents show and they still took my money!! Do not go here they are only into taking your money and the car!

HEB Auto Sales is NOT a BBB Accredited Business.

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