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Find a Location

Weir's Furniture Village has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Weir's Furniture Village

      4800 Spring Valley Rd Farmers Branch, TX 75244-3905

      BBB Accredited Business
    • Weir's Furniture Village

      4540 Travis Street Dallas, TX 75205

      BBB Accredited Business
    • Weir's Furniture Village

      5801 Preston Rd Plano, TX 75093-7353

      BBB Accredited Business

    Business ProfileforWeir's Furniture Village

    Furniture Stores
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/8/2007

    Years in Business: 76

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Weir's Furniture Village has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Weir's Furniture Village

        4800 Spring Valley Rd Farmers Branch, TX 75244-3905

        BBB Accredited Business
      • Weir's Furniture Village

        4540 Travis Street Dallas, TX 75205

        BBB Accredited Business
      • Weir's Furniture Village

        5801 Preston Rd Plano, TX 75093-7353

        BBB Accredited Business
      Headquarters
      4800 Spring Valley Rd, Farmers Branch, TX 75244-3905
      BBB File Opened:
      1/1/1958
      Years in Business:
      76
      Business Started:
      3/19/1948
      Business Started Locally:
      3/1/1948
      Business Incorporated:
      11/12/1958
      Accredited Since:
      1/8/2007
      Type of Entity:
      Corporation
      Number of Employees:
      152
      Hours of Operation

      Primary

      M:
      10:00 AM - 9:00 PM
      T:
      10:00 AM - 9:00 PM
      W:
      10:00 AM - 9:00 PM
      Th:
      10:00 AM - 9:00 PM
      F:
      10:00 AM - 9:00 PM
      Sa:
      10:00 AM - 6:00 PM
      Business Management
      • Mr. Joseph Chirwa, Customer Service Supervisor
      Contact Information

      Principal

      • Mr. Mark Moore, President

      Customer Contact

      • Mr. Mark Moore, President
      • Ms. Joann Johnson, CFO
      • Mr. Al Bouldin, Director
      • Mr. Jeffrey Bradford Weir, Director
      • Mr. Mike Hogan, Director
      • Mr. Joseph Chirwa, Customer Service Supervisor
      • Ms. Amy Folmar, Director of Marketing
      Additional Contact Information

      Fax Numbers

      • (972) 980-9336
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/16/2022

      Complaint Type:
      Product Issues
      Status:
      Answered
      On 11/5/16 we special ordered a sectional and purchased the GBS Peace of Mind 5-year protection plan for $149. The total transaction was $2,623.32. It took longer than expected for us to receive the sectional. We were told by our sales person *** ********* if we didn't use the protection plan within 5 years we would get a $149 credit from Weirs towards a future purchase. On 09/23/22, my wife contacted Weir's customer service and was told by **** that we wouldn't get the credit since we didn't call them within 90 days of the 5 year end date. After some discussion with ****, he said would contact his supervisor, but he was not confident the situation would change. My wife had asked to speak to the Store Manager but **** said that the store doesn't allow s/he to be available to speak to customers. He called my wife on 10/3/22, and told her that we would not be getting the $149 credit. There was no mention on the sales receipt or the protection plan documentation that we needed to contact Weir's within 90 days of the 5 year end date. It's unfair that after being long time Weir's customers, my wife and I were not treated with the respect that we deserve.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB serving North Central Texas

      BBB Reports On

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