Roofing Contractors
John's Roofing and GuttersThis business is NOT BBB Accredited.
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Complaint Details
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Initial Complaint
04/13/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We hired Johns roofing to replace our roof. We paid $11,280 (our deductible) on April 11, 2022 to **** to buy our supplies/materials to replace our roof. Over the last year, we have had very little communication as to when our roof would be replaced and when asked would be given numerous excuses. On March 3, 2023 we contacted **** to advise we no longer wish to do business with him and gave him 1 week to refund our money. At this time we had already confirmed he never purchased materials for our home. On March 14, 2023 we contacted **** and requested his current home address so we could send a certified letter requesting our money back. **** did not provide an address and stated he would give ** at least a portion of our money back the following week. As of April 11, 2023, 1 year since we paid him to replace our roof, we have not received any work or any refunded money.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.