Complaints
Customer Complaints Summary
- 1 complaint in the last 3 years.
- 1 complaint closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:07/01/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This business states on all of their social media that i have found that they are accredited by the better business bureau, however upon research on your website i found it is not accredited. i believe you should order him to cease and desist using the accreditation stamp on his social media which is giving potential clientele false confidence in his business, including me.His other social medias are linked on the ********
Business Response
Date: 07/01/2024
Hello!
Thank you for bringing your concerns to our attention. We understand your perspective regarding our Better Business Bureau (BBB) accreditation status and appreciate the opportunity to clarify. While it's true that our business is not BBB accredited, we are proud to maintain an A+ rating with the BBB. This rating reflects our commitment to maintaining high standards of business practice and providing excellent service to our customers.
We value transparency and integrity in all aspects of our operations. While BBB accreditation is a voluntary process that involves additional criteria beyond the rating itself, we assure you that our commitment to customer satisfaction and ethical business practices remains unwavering. We apologize for any confusion this may have caused and appreciate your understanding. Should you have any further questions or concerns, please do not hesitate to reach out to us directly. We are here to assist you and to continue earning your trust.
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