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          Prestige Pool and Patio has 1 locations, listed below.

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            Business ProfilePrestige Pool and Patio

            Pool Contractors
            BBB accredited business

            Contact Information

            15550 Preston Rd

            Frisco, TX 75033-8901

            Get Directions
            Visit Website
            Email this Business
            (469) 644-7665

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            Closed
            Closed

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            Customer Reviews

            3/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/1/2015

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Business Details

            Location of This Business
            15550 Preston Rd, Frisco, TX 75033-8901
            Email this Business
            BBB File Opened:
            1/6/2012
            Years in Business:
            19
            Business Started:
            5/1/2005
            Business Started Locally:
            5/1/2005
            Business Incorporated:
            5/19/2005
            Accredited Since:
            6/1/2015
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Lochman Construction, L.L.C.
            • Prestige Patio and Pool
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Contact Information

            Principal

            • Mr. Eugene Lochman, Owner

            Customer Contact

            • Mr. Eugene Lochman, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a pool contractor

            Customer Complaints

            9 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/14/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            It's 7 months gone, cry to see my backyard seeing "Just a dig". Always cancellation and reschedule, no one seems to care at Prestige office, many times no response to text, emails. We would be lucky if they complete this in another 4-5 months, based on the way and speed of their construction. Please save your time and money, run away from this company.
            Read More
            Read 8 More Complaints

            Customer Reviews

            4 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Cody L

            06/03/2024

            We built a pool with Prestige, complete with slide and hot tub. Overall the service was awesome, they've really paid attention to detail and will follow up with what they say they will. Everyone has been easy to chat with. We were initially very blown away during the initial purchase and design phase, they've done a good job about keep us as up to date as they can, and ***** our final startup manager has been amazing. The pool has been awesome, our kids love it and we'll be putting the final bow on very soon. Just in time for the summer season!

            Prestige Pool and Patio Response

            06/17/2024

            Thank you for the review **********. We really appreciate your business and taking the time to write this review.

            Prestige Pool and Patio Response

            06/17/2024

            Thank you for the review **********. We really appreciate your business and taking the time to write this review.
            Read 3 More Customer Reviews

            Local BBB

            BBB serving North Central Texas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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