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Find a Location

Moto Buys has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Moto Buys

      3414 Herrmann Dr # 120 Garland, TX 75041-6134

    Business ProfileforMoto Buys

    ATVs

    At-a-glance

    Customer Reviews

    1.43/5stars

    Average of 21 Customer Reviews

    Customer Complaints

    77 complaints closed in last 3 years

    36 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    3414 Herrmann Dr # 120, Garland, TX 75041-6134
    BBB File Opened:
    12/6/2019
    Years in Business:
    13
    Business Started:
    1/17/2011
    Business Started Locally:
    12/6/2019
    Business Incorporated:
    6/15/2004
    Type of Entity:
    Corporation
    Alternate Business Name
    • MotoBuys LLC
    • Mammoth Motor Sports Inc
    Business Management
    • Mr. Yang Wu, Director
    Contact Information

    Principal

    • Mr. Yang Wu, Director
    • Mr. Hao Yan, Governing Person

    Customer Contact

    • Mr. Yang Wu, Director
    • Mr. King Yu Yuen, Director
    • Mr. Hao Yan, Governing Person
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    77 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/16/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    I have sent multiple emails and left multiple voicemails for the manager and the technician. i have even scheduled tech appointments and have no one contact me during set time. I have contacted the president of the company *****, by leaving him a voicemail about manager ****** and technician ***. This company does not answer voicemails or emails and it is impossible to get intouch with anyone. I placed this an order 2 months ago and the bike I ordered has not ran since day 1. We took the bike to the local dealer as instructed by motobuys for them to diagnose the problem. The place we took it to deemed it unrepairable.I have since been trying to get intouch again with the company about how to return the bike for a full refund. I purchased this bike May 2024 and 2 months later still cant get it resolved. I really do not want to have to hire an attorney because i do not have the money. I am a single mom and this was a graduation present for my son and this whole experience has been a nightmare. I need someone to contact me asap at ************ with instructions for returning the bike.
    Read More

    Customer Reviews

    21 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Scott B

    1 star

    06/24/2024

    First off, I would like to warn the public to stay away from this place . **************** is horrible, but the products are worse!!

    Local BBB

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