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Business ProfileforK&C Pool Services
At-a-glance
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Business Details
- Location of This Business
- PO Box 472262, Garland, TX 75047-2262
- BBB File Opened:
- 6/24/2015
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Chuck V
06/17/2022
Pool guy did not show up this week
Pool guy has not been checking the pool water state and pool has contracted Black Algae and Green Algae.
Owner states that my pool plaster is the issue however that is not an accurate statement.
Properly treated water will prevent Algae of all kinds.
I had to purchase new pool chemical supplies to treat my pool on my own this week since K&C Pool Service has gone silent on me. Chlorine and Pool Shock supplies cost me $250 on 6/17/22.
Additionally, K&C Pool Service required that I purchase PoolRx algae treatment at the beginning of the year - $176 - in order for them to continue servicing my pool. I purchased the product. K&C Pool Service is charging me $110/month for weekly service and again, they did not service my pool this week 6/12-6/18 and owner will not return my calls or text messages.
I have no other way to contact him.
NOTE: I've been using his service for 2 years now and it has been a GREAT ride until this past month. Not sure what happened. I've been maintaining my pools for over 35 years which makes me a bit of an expert on servicing pools and I just wanted a no hassle solution and can afford to pay someone else to do it.
I simply want my service to continue and have K&C Pool Service resolve the water/algae issue and resume service. OR, I'll request reimbursement for 2 months service ($220) plus chemical purchases that I had to make to clean up this algae mess ($176 and $250) mentioned above.
I really like JESUS *************************. He's a nice guy however, his unresponsiveness shows me a different side of him.
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