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Business Profile

Truck Accessories

KNB Trucking

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/30/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On September 22, 2024 i went into an agreement with KnB Trucking LLC speaking with a customer care representative with **************** with the attention on having three automobiles shipped from one location to another. On Friday September 27th, 2024 all three vehicles has been picked up from the agreed location with a set price of $780 invoice that was paid upon pickup. Shortly after getting payment and having all three vehicles i received a call back requesting an extra $300 where it clearly stated in the agreement #**. The price is going to stay fixed and won't increase in any condition. Unfortunately as of today September 30th, 2024 i still haven't received my vehicles. Lost for words.

    Customer Answer

    Date: 09/30/2024

    I recently found out that **************** working with KnB Trucking LLC who dispatch my vehicles to Nexus Auto Transport, who admitted to having my vehicles and asking for payment. I will also like to add another screenshot of the text thread of the companies working together. 

KNB Trucking is NOT a BBB Accredited Business.

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