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            Business ProfileShottenkirk Ford

            Car Dealers

            Contact Information

            4950 E US Highway 377

            Granbury, TX 76049-7724

            Visit Website
            (817) 279-5900

            Customer Reviews

            1/5

            Average of 10 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            12 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            4950 E US Highway 377, Granbury, TX 76049-7724
            BBB File Opened:
            11/15/2021
            Years in Business:
            13
            Business Started:
            10/15/2010
            Business Incorporated:
            5/3/2021
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Shottenkirk Granbury SFG, LLC
            Business Management
            • Mr. Gregory J Shottenkirk, Manager
            • Mr. Tom Woffard, General Manager
            Contact Information

            Customer Contact

            • Mr. Tom Woffard, General Manager
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            12 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/14/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            My truck has been in the shop since December. The first two months of service no loaner was provided when this should have been covered under warranty. This last month I have been in a loaner. I am paying monthly payments on the truck plus insurance. We put it in the shop on Christmas break. Here we are on spring break with still no truck. I am told every week the truck will be ready by next friday. Its the same story every week. The service manager has quit. The service writer has quit. The tech has quit. Three months later and still no truck. I want this to be resolved.
            Read More
            Read 11 More Complaints

            Customer Reviews

            10 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            JD D

            05/16/2024

            Looking over the reviews, I think they are very kind to Shottenkirk Ford! My recent experience with them was horrible. Beyond even a one star!

            Shottenkirk Ford Response

            05/17/2024

            I do not know how this person is. I would like to speak with them to assist and help resolve this issue.
            Read 9 More Customer Reviews

            Local BBB

            BBB serving the Heart of Texas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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