Business ProfileforMontes Breakfast Burritos

08/07.2022 I have eaten food from ******** several times since moving to Cleburne, this morning however was much different. I walked up to the order window, I gave the young lady my order. 4 breakfast burritos. I paid for my order and stood outside to wait for my order. There were 2 people ahead of me waiting for their orders also. After I ordered there were 4 others that ordered after me. After very few minutes the orders started coming out, the people who were there before me got their orders (of course), then the people that arrived after me started getting their orders, the 3 more people arrived and ordered also. After 15 minutes of waiting, I approached the window to ask about my order. I spoke to the same young lady that took my order, I asked her "how much longer please?" She finally responded and 'asked "What did you have." I again repeated my order. She said she had forgotten to turn my order in. I waited another 10 minutes while people walked up after me, they ordered and received their food in 2 or 3 minutes. Still my order was not filled. I asked to cancel my order and asked for a refund. No response at all. I asked again for a refund, to which this young lady explained "we don't give refunds." I asked to talk to the manager, again no response. I couldn't get my food (which was paid for in advance) and I couldn't get my money back. The young lady then said to me, "We don't want your business, move along." I have experienced overt racism several times but this was the worse example, all of the people that received their orders were Latino, I am not, it was pretty obvious to see. I will never do business with Monties again. Evidently 'Gringos' and their money are not welcome at Monties.