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MMM Auto Body Shop

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for MMM Auto Body Shop's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

MMM Auto Body Shop has 2 locations, listed below.

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    • MMM Auto Body Shop

      601 E Jefferson St Grand Prairie, TX 75051-1922

    • MMM Auto Body Shop

      602 Austin St Grand Prairie, TX 75051-1915

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/05/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I paid $900 to this business to repair my passenger side front fender, bumper and headlight. The owner **** collected my money and never completed the repairs on my car. He has been avoiding my calls and texts. I have even been coming up to his shop to resolve the issue and he is nowhere to be found. I believe that he is a criminal and a fraudster.

    • Initial Complaint

      Date:06/04/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I paid $2,500 to get my vehicle repaired in April it's been 2 months I've been giving nothing but excuses and I would like the job finished

      Customer Answer

      Date: 07/03/2024

      My name is ************************* I own a 2004 *** 330ci the address that the car is at is ************************* mmm auto body in ************* the owner's name is ****. This is my second complaint on April 18th 2024 I paid **** ****************************************************** a complete yet I've asked him several times when it will be complete and every 3 days he tells me it's going to be complete and the actual agreement was 3 days after I paid him the initial payment of $2,500 my car still isn't complete.

    MMM Auto Body Shop is NOT a BBB Accredited Business.

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