9 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Justin M
5 stars03/21/2023
We moved into our Kindred Home a bit over a year ago and weve been so happy. We had 2 minor issues shortly after moving in, and both were addressed in a matter of about 2-3 days. It took a little longer to build than expected but thats the way things were during the pandemic and all, so that wasnt really an issue. Our builder and sales associate constantly kept us updated and addressed any concerns along the way. We couldnt be happier with our build experience with Kindred and ultimately our wonderful dream home! Thank you Kindred Homes!!!Review from Kerry A
5 stars03/21/2023
Our experience with Kindred was totally amazing! The sales team was on point and provided answers to each of our questions. The construction superintendent was ahead of the game every step of the way! Im a realtor and Kindred was my top choice to build our dream house! I give the a five because I cant give them a 6!Review from Linda T
1 star01/13/2023
I purchased a home that never should have passed any inspection. Hidden holes in the concrete. Then they broke in my home trying to fix it. The patio grill was never installed just there with no electrical lines no outlet no hole in bricks to even connect the grill to. During the holidays and my absence they broke in my home again trying to repair it by cutting the holes of two walls. Today I found this out. Although I do have a video of the bottom grill wall on 10-26-22. The attic stairs. They never touched the floor. Disregard the license state inspector. House bricks standing inches from the foundation.Upstairs floor very weak. Entry bricks of home is the worst Ive ever seen. Bulging walls and outside bricks. No drainage although drainage pipes installed in concrete wall with bricks by kindred homes. Garage door fail on my car because it wasnt on any stud. During the coldest week the heating unit started tripping because it was connected to a 30 amp wire instead of a 50 amp wire. We had no heat otherwise could have burned the house down. My 5 yr old granddaughter and I.no racks in closets. Fireplace sticking out from wall. The Media outlet wasnt installed in the media panel. They drill holes through my bricks and walls. $700,00 at the end of the day. Ripoff. The first break in into my home was about the hidden under the carpet sinkhole in my master bedroom concrete floor. After notifying the City they sent a floor guy out to observe it. A big 8+ hole with plaster in it was discovered under my carpet. The Earth under it. The thought of what could possibly come up through it traumatized me. They broke in and put some powder like substance over it. They also left the intruder DNA on my floor and wall. I filed a police report. The stress is unbearable and no one should have to endure this from a New Build home. How did it pass inspection is what everyone wants to know?? Four reasons (not a pass) was just listed. #2 break in was the patio grill wall holes todayReview from Brenda B.
4 stars10/22/2022
Very professional representatives. Really went to bat for us when there were issues with subcontractors and some of the building materials were stolen. Overalll we are very pleased with the company and we love our new Kindred homeKindred Homes Response
10/24/2022
Thank you, ******, we love hearing from our happy homeowners!Review from Ivy H
5 stars09/15/2022
My husband and I purchased our Kindred Homes almost 2 years ago. I can honestly say we are In love with our home. The build time was slower than I had wanted but it was all worth it at the end. Builder and sales person was very helpful thru the process from the beginning to the end. We love the quality and craftsmanship of our home. Will definitely refer kindred to friends and family. 5 star!Kindred Homes Response
10/18/2022
Thank you for your great review, we love to hear from our customers. Enjoy your home!Review from ma t
1 star08/21/2022
https://www.youtube.com/watch?v=K4_q6x2yR60&ab_channel=FOX4Dallas-********* These yahoos should be investigated and shut down... not to mention jail time for the scam they are pulling... their lawyers should be ashamed of themselves for writing such predatory contracts... using other people's hard earn money to build only to finance their construction, then cancel and sell at a higher price... hope the housing market collapses... oh it already did...Kindred Homes Response
10/18/2022
We understand that you may have heard about this news story and have feelings about it. Were happy to have reached a resolution and that the ******** family has moved into their beautiful new home.Review from Lisabeth M.
1 star07/23/2022
I made a purchase in 04/21. 2 current issues. Since then my driveway is broken not cracked after placing s vehicle on it and apparently is not under warranty. Concrete is only 3 1/2 inches thick and it should be at least 4. Also, 2nd story creaks. It has been attempted to fix once and was told they fixed it on e snd will not do it again even if under warranty. This is ridiculous!!!! Buyer beware this company cuts corners and buyer pays for it. This is not my first new build but first poor constructed new build.Review from Luis O
1 star06/23/2022
We bought a house that was so poorly built ! I made several attempts to have them come out and fix about 6 different issues . Some easy fixes and others a little more complicated . One issue that is just unacceptable is the fact that a couple of sprinklers are in the neighbors house hahahaha . Called them out on this and they sent Riverside sprinklers who I believe were the company in charge of putting sprinklers and they claim they are not on neighbors house . Ive sent pictures , I was dealing with Kindreds warranty officer ***** and he saw everything and now he wont even answer my phone calls . I have dealt with a very nice lady via email and she was really sweet and helpful , but now she wont answer back ! They still have 4 issues to take care of and will not even reply . All these are warranty issues that were supposed to have been taken care of in the last month . Stay away from Kindred Homes . I do not recommended . Quality of houses are the worse , I have 15 houses and this is the worse quality home ever purchased !Kindred Homes Response
11/09/2022
We always aim to deliver a great experience and are upset when we dont meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesnt happen again.If you have outstanding issues that have not been resolved, we would like the opportunity to investigate your feedback further. Please email our customer service team at wecare@****************** and provide a detail list of uncompleted warranty items. Well work with you to resolve any outstanding issues as quickly as possible.Review from Nicole M
1 star06/13/2022
Buyer Beware of this company. Read the article below of them using the a contract clause to cancel the contract on a seller six days before the closing date and priced the new home for $300K more after the seller had sold their home. Read your contract and have a lawyer to review before engaging with this company. We will not be considering them as builder.https://www.fox4news.com/news/canceled-for-convenience-north-*****-family-loses-home-after-builder-backs-out-without-warningKindred Homes Response
10/18/2022
We understand that you may have heard about this news story and have feelings about it. Were happy to have reached a resolution and that the ******** family has moved into their beautiful new home.
Customer Review Rating
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