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          Find a Location

          North American Power has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • North American Power

              1500 Rankin Rd Ste 200 Houston, TX 77073-4807

            • North American Power

              20 Glover Ave Norwalk, CT 06850-1219

            • North American Power

              2421 Burlington Blvd Dallas, TX 75211-5320

            • North American Power

              20 Glover Ave Ste 3 Norwalk, CT 06850-1234

            Business ProfileNorth American Power

            Electric Companies
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1500 Rankin Rd Ste 200

            Houston, TX 77073-4807

            (203) 663-9799

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

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            Business Details

            This is a multi-location business.

            Find a Location

            North American Power has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • North American Power

                1500 Rankin Rd Ste 200 Houston, TX 77073-4807

              • North American Power

                20 Glover Ave Norwalk, CT 06850-1219

              • North American Power

                2421 Burlington Blvd Dallas, TX 75211-5320

              • North American Power

                20 Glover Ave Ste 3 Norwalk, CT 06850-1234

              Headquarters
              1500 Rankin Rd Ste 200, Houston, TX 77073-4807
              BBB File Opened:
              3/4/2014
              Read More Business Details and See Alerts

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/24/2024

              Complaint Type:
              Product Issues
              Status:
              Unanswered
              Complaint Details Unavailable
              Read 1 More Complaints

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Philip T.

              06/26/2023

              "0" stars. Very poor customer service. I spent 20 minutes on the phone with them on April 24 to complete an enrollment. After 2 month of no feedback I requested an update and apparently they lost my application. They told be to resubmit without any explanation. Worst communication ever. I told them I would not be resubmitting. I cannot do business with them if they cannot process a simple request. Obviously customer service is broken of very weak.

              North American Power Response

              06/30/2023

              Hi Phil - thank you for your feedback and we apologize for any difficulties you experienced while trying to become a North American Power customer as that was certainly not our intent. When you attempted to enroll on 4/24, we were working through an issue with a third party vendor that verifies all of our enrollments. Unfortunately, if that system is not working properly then we are unable to process enrollment requests. After working as quickly as possible to resolve the issue, we attempted to contact you via phone on 5/3 to complete your enrollment request. We did not hear back from you until 6/24 when we received your email inquiring on the status of your enrollment. We called you back on 6/28 and 6/29 and left voice messages to discuss the matter with you. We also followed up once more via email on 6/29. If you still have any interest in learning about the offers available with NAP, please contact us via email or phone and we'd be more than happy to assist you. Once again, we apologize for the experience you had with your initial enrollment attempt and we hope to have the opportunity to speak with you soon.
              Read 1 More Customer Review

              Local BBB

              BBB of Greater Houston and South Texas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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