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Business Profile

Heating and Air Conditioning

Steve's Heating & Air Conditioning

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

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1 Customer Reviews

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  • Review from Roger R

    1 star

    07/20/2022

    PLEASE DO NOT GIVE YOUR MONEY OR YOUR TIME TO THIS CONTRACTOR!!! You will be sorry, angry, and insulted. My AC was running very inefficient, was not cooling down as it is getting older and it's very hot outside. So I called this contractor. He shows up, right from the get-go very unprofessional, mumbling words that no one can understand and talking into the ground & not making eye contact. Ok fine, hopefully he will get the work done. He spends a minute or two in the attic, does not diagnose anything, and honestly did not want to seem to do any real work. The only thing he was willing to do is put some coolant into the exterior fan for a quick fix; knowing full well this was not a diagnosis or fix to the problem. He charges me $350!! just to do this for being on site for 20 minutes. It of course does not work, the AC still runs inefficient and hot. I call him back to truly diagnose and fix. He again comes disgruntled and mumbling words into the ground, comes straight to the exterior fan again to just check on the coolant (he just wanted to make sure he could cover himself and tell me that yep..there is still the coolant that I sold you in your system). Then he was getting ready to leave...I was like...uhhh.. are you going to diagnose this...or go in the attic? He rudely snaps at me viciously and says "I ain't going in the go@amn attic!". Then I ask is there anything else you can do? He just says "There ain't nothin' else you can do...it's too go@amn hot, the ac can't be fixed...just put a window unit in your house.." again being extremely rude and snapping at me. Then he left. I was stunned, as I was extremely nice to him the whole time, and he already overcharged me $350. DO NOT GIVE YOUR MONEY OR TIME to this person. He is rude, hostile, and refuses to work more than a short amount of time. It's obvious he just goes to most jobs to do a quick fake fix here and there so he can charge hundreds of dollars for easy money. Scammer and a cheat. STAY AWAY!!

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