Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Ascension Commercial Real Estate has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Ascension Commercial Real Estate

      4615 Southwest Freeway, Suite 700 Houston, TX 77027

    • Ascension Commercial Real Estate

      2900 W Baker RD Baytown, TX 77521

    • Ascension Commercial Real Estate

      6403 Sierra Blanca Houston, TX 77083

    • Ascension Commercial Real Estate

      8000 Cook Road Houston, TX 77072

    • Magnolia Pointe Apartments

      2900 McCann Road Longview, TX 75605

    Business ProfileforAscension Commercial Real Estate

    Industrial Property Management
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Ascension Commercial Real Estate has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Ascension Commercial Real Estate

        4615 Southwest Freeway, Suite 700 Houston, TX 77027

      • Ascension Commercial Real Estate

        2900 W Baker RD Baytown, TX 77521

      • Ascension Commercial Real Estate

        6403 Sierra Blanca Houston, TX 77083

      • Ascension Commercial Real Estate

        8000 Cook Road Houston, TX 77072

      • Magnolia Pointe Apartments

        2900 McCann Road Longview, TX 75605

      Headquarters
      4615 Southwest Freeway, Suite 700, Houston, TX 77027
      BBB File Opened:
      5/21/2002
      Alternate Business Name
      • Sheffield Square Apartments
      • Springfield at Cityview Apartments
      • Westbury Reserve Apartments
      • Tierra Del Sol
      • El Sol Brillante Apartments
      • Cedar Ridge Apartments

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      15 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/06/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      I moved into a property of theirs in April of 2021. I moved out in May of 2022. After deducting all their final cost from a $1100 deposit they came up with a total of a little of $450 remaining. I have yet to receive a check for my remaining balance. I have emailed them and they just keep giving me the run around. Originally they said 4-6 weeks and now it’s been over 6 months. I do not hear from them unless I reach out.

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Dominic U

      1 star

      12/07/2023

      Moved in 2021. No hot water. IMgrs. Comment, "we're fixing it, be patient." Now, 2023 improved to on and off again hot water. The bad side, no running water at all, even to flush the toilet. Waste water backup in shower, and kitchen. In kitchen, waste water over flows from sink onto the floor. Everyone ** in arms frustrated city government can't or won't do anything to make it right for us renters. Looks like city council takes the approach; no matter how wrong this complex violates renters rights, it's OK. Because the complex represents tax income for the city. The city's Motto, "no matter how wrong the business practices are, they are still, RIGHT."

      Local BBB

      BBB of Greater Houston and South Texas

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.