We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Sporting Goods Retail

Primary Arms, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.42

Average of 62 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Rashard D

    Date: 12/05/2024

    I love this place! I have never had an issue and their customer service is excellent.

  • Owen J

    Date: 08/18/2024

    Horrible delivery times. Ordered ten days ago still in limbo with no tracking. Same items Amazon is $40 less and next day delivery. Last time I buy from this company.

  • Charles F

    Date: 07/21/2024

    I love primary arms, I have just placed my 5th order with PA. There process is always quick, with very reasonable prices. On my last order, I accidentally ordered the wrong item. I was easily able to cancel the order and reorder with the correct item. I have also received a print out in previous orders thanking me for the purchase with some other literature from the founder, letting the customer know that they are greatly appreciated. 10/10 would recommend Primary Arms to anyone that needs some gear or accessories.

  • Jon L

    Date: 05/23/2024

    You guys are one of the best companies I buy from, always back up what you sell. I own way too many of your scopes.....that's a good thing though

  • LANCE F

    Date: 05/22/2024

    Great sales! Great prices! Great products! I will continue to buy from PRIMARY ARMS!!

  • Chadwick G

    Date: 05/20/2024

    Great selection, competitive pricing and service beyond expectations. I will definitely be back for my future needs.

  • Dennis N

    Date: 05/19/2024

    Great service. All items are what is expected. Had an issue with one of the 509 acss I ordered and they took care of the problem. I don't expect companies to be perfect but it's how they handle issues/problems that makes me come back to them. The military discount helps too.

  • Melvin N

    Date: 05/17/2024

    The descriptions are accurate and shipping is fast and well packaged. I will not hesitate to shop here again.

  • Jackie E

    Date: 05/13/2024

    This was not my first purchase with primary Arms. I find the website generally has what I’m looking for at the price I need to pay. I have always had good experiences with the shipping on my orders and have yet to have a problem that couldn’t be solved by Customer Service. Highly recommend primary Arms

  • Carlos C

    Date: 05/06/2024

    This is the best place to shop for what I need.

Primary Arms, LLC is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.