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Find a Location

Westbury Animal Hospital has 1 locations, listed below.

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    Business ProfileforWestbury Animal Hospital

    Veterinarian
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/31/1995

    Years in Business: 67

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company is an animal hospital & vet care..

    Business Details

    Location of This Business
    4917 S Willow Dr, Houston, TX 77035-4825
    BBB File Opened:
    5/1/1995
    Years in Business:
    67
    Business Started:
    1/1/1957
    Accredited Since:
    5/31/1995
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Business Management
    • Dr. L.D. Eckermann, President
    • Dr. Jonathan Cooper, Vice President
    • Dr. Jeff Chalkley, Secretary/Treasurer
    • Ms. Bridget Smalley, HR Manager
    • Ms. Shelli Chaffin, Office Manager
    Contact Information

    Principal

    • Dr. L.D. Eckermann, President
    • Dr. Jonathan Cooper, Vice President

    Customer Contact

    • Dr. Jeff Chalkley, Secretary/Treasurer
    Additional Contact Information

    Fax Numbers

    • (713) 723-0317
      Primary Fax

    Website Addresses

    Industry Tip

    BBB Tip: Choosing a veterinarian for your pet

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/08/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Complaint Details Unavailable

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jacqi K

    5 stars

    11/29/2023

    Westbury animal hospital is a magical place at night. Am I exaggerating? Possibly, but maybe not. My fur kids get the most amazing care here without fail. We had to go to a specialist for my cats cancer treatment and they have just been absolutely dropping the ball with getting him healed up so when his surgery site had some unusual discharge and the hospital who did it (also 24hr) wouldn't give us the time of day I was hoping they could help us here and they had no problem picking up after the other vet. We came up with a medication plan to clear his infection, bring down swelling, and made some directed goals for his recovery like getting him better hydrated. WHEN WE GOT HOME HE STARTED SIPPING HIS WATER Y'ALL!! Something we have been encouraging, but he hasn't wanted to do. Do the vets speak cat? Is it the love in the air? I will never know, but if your pet is struggling this is where they will pull things back together. They have saved my poor little guy more than once now and I couldn't be more grateful to be a short drive away from these wonderful (magical) folks.

    Local BBB

    BBB of Greater Houston and South Texas

    BBB Reports On

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