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Business ProfileforOnline Seller
Current Alerts For This Business
Since January 2021, the BBB of Greater Houston & South Texas has received Complaints and Customer Reviews on Online Seller that exhibit the following pattern.
According to the consumer’s disputes, it is being alleged that Online Seller is not shipping the items that were ordered. Consumers are describing the merchandise that is received as cheap and a knock off versions of items pictured and ordered. The customers that are returning the items are reporting that they are returning at their own cost to China. It is also being alleged that individuals that have never ordered from Online Seller are receiving random items or empty boxes. Request for refunds are allegedly being ignored.
The BBB has notified Online Seller but has yet to receive a response.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 8120 Humble Westfield Rd, Humble, TX 77338
- BBB File Opened:
- 7/27/2020
- Business Management
- Mr. Mitchell Jones, Owner
- Contact Information
Principal
- Mr. Mitchell Jones, Owner
Customer Contact
- Mr. Mitchell Jones, Owner
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
Customer Complaints
46 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/26/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Customer Reviews
71 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Lori S
06/30/2023
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