Online Retailer
My LebazAbout
Important information
- Additional Info:On November 13, 2019, BBB notified MyLebaz of an identified pattern in consumer complaints alleging that after consumers receive their ordered product, the item is faulty/not working.
Likewise, when trying to contact the company, consumers allege that they are unable to reach customer service via email or phone and per the company's three (3) day refund/return policy, consumers are no longer eligible for a refund of their product. Other consumers allege that they are unable to receive refunds for their paid products that never arrived.
BBB requested the company's voluntary cooperation in eliminating the identified pattern in consumer complaints and verifying the company's legal authority to conduct business in Texas, as well as a written response outlining the steps the company will implement to avoid future complaints of the same or similar nature.
As of April 2023, MyLebaz has failed to respond to BBB's inquiries and the pattern of complaints persists.
Business Details
- Local BBB:
- BBB serving North Central Texas
- BBB File Opened:
- 8/20/2019
Additional Contact Information
- Additional Email Addresses
- Primary: Email this Business
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- Online Retailer
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