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Find a Location

National Motor Club has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • National Motor Club

      130 E John Carpenter Fwy STE 100 Irving, TX 75062-2836

      BBB Accredited Business
    • National Motor Club

      P.O. Box 612487 Dallas, TX 75261-2487

      BBB Accredited Business

    Business ProfileforNational Motor Club

    Roadside Assistance
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 5/1/1989

    Years in Business: 68

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    National Motor Club has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • National Motor Club

        130 E John Carpenter Fwy STE 100 Irving, TX 75062-2836

        BBB Accredited Business
      • National Motor Club

        P.O. Box 612487 Dallas, TX 75261-2487

        BBB Accredited Business
      Location of This Business
      130 E John Carpenter Fwy STE 100, Irving, TX 75062-2836
      BBB File Opened:
      4/1/1956
      Years in Business:
      68
      Business Started:
      4/1/1956
      Business Started Locally:
      4/1/1956
      Business Incorporated:
      3/22/1956
      Accredited Since:
      5/1/1989
      Type of Entity:
      Corporation
      Alternate Business Name
      • National Motor Club of America
      • National Motor Club of America, Inc.
      Business Management
      • Ms. Alisa Davis, President
      Contact Information

      Principal

      • Ms. Tracy Kizziar, Operations Manager

      Customer Contact

      • Ms. Tracy Kizziar, Operations Manager
      • Mrs. Lisa Davis, COO
      • Mr. Jeff Jensen, Vice President
      • Ms. Alisa Davis, President
      • Ms. Lainey Drum, Secretary
      Additional Contact Information

      Website Addresses

      Customer Complaints

      0 Customer Complaints

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      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Vanessa B

      1 star

      01/12/2024

      I have been in national motor club for over 20 years. I have used the service maybe four times in those 20 years. Never had a problem with my reimbursement until this year. I was told by representative that they have a new policy we can choose to wrecker service that we would like to use. After doing that they refuse to reimburse me because he was not in the ****** search. This man does wrecker Service on a daily basis he has a truck etc. I do not feel that this is fair for them not to reimburse me because they cannot find him on ******. He has a license to tow vehicles I provided all the information that they need it yet they refuse to reimburse me. I will be canceling my membership there are other companies out there that do not require nearly the information needed to receive reimbursement. Feeling very disappointed in nmc

      National Motor Club Response

      01/24/2024

      We did not process this reimbursement request due to the provider not being found. We tried to verify the provider via the ******** and Texas state websites by the name provided on the receipt submitted. These searches did not yield a licensed provider by that name in either state; we did attempt a ****** search to try and locate the provider under a different company name (that also proved futile.) In addition, not all of the required information for reimbursement was on the receipt submitted. (We require the information from the provider regarding the service event in order to prevent fraudulent claim submissions.) We certainly regret any frustration this has caused and would like to help; ******* can contact the provider and get his valid state tax ID number, we can then verify he is a licensed tow provider for reimbursement reconsideration.

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