Information Technology Services
Nick the Wifi GuyReviews
6 Customer Reviews
- Date
- Highest Rating
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Review from Todd P
5 stars07/26/2024
Our church was growing, and while we had internet and wifi in our main building, the equipment we had was old and nobody knew how troubleshoot if there were ever problems. We live stream our *************** and so it was important to us that as our Church grew, the wifi and internet were dependable and we had someone to call if we needed help.We received Nicks information through a local community referral. We invited him out to our building to look over our current internet and wifi and right away **** was able to pinpoint the exact things we needed!Among everything, **** saw that we were paying a very high price for our internet service. He took our information and through his relationship with our internet company, he was able to save our church over $5,000 a year on our internet service costs alone! Going forward, we'll have flexibility to invest in other areas for our community. Nobody else in the area could do what **** did for us here and we are so grateful for that!After that, **** showed us that hes a true master craftsman in his trade. He outlined exactly what we needed to upgrade our network and wifi, he completed the work professionally, and always treated our space very sacredly, keeping things clean and installing everything very neatly. He even managed to get perfect internet to our youth building on our property and this has been a game changer for our staff and our kids, since we had never had internet out there before.Our experience with **** was and continues to be a 10 out of 10. Hes responsive when we reach out with questions and he's even proactively let us know when our internet was down at the church. He is so good at communication and is super flexible with scheduling and we always felt like we were his number one priority. I would definitely recommend **** to anyone looking for internet, wifi and computer help!Review from Linda J
5 stars07/16/2024
Just when we thought we had no options, we were referred to **** and he stuck with us through a long, four month process!We needed **** to come in and evaluate what we had and provide us with a recommendation on what we could do to move our internet and equipment about a quarter mile away from where we currently had it. **** was so easy to work with. He quickly answered our questions and he partnered with our internet provider to give them exactly what they needed to make sure they could move our Fiber internet.After months of construction with our internet provider, the big day had arrived! The plan was to have **** take a look and come up with a plan to move our equipment, but we quickly realized **** came prepared and was able to move everything that day and get us up and running! Ever since **** moved our equipment, our Wifi has been perfect. He even helped us get our phones working on Wifi, so that we could finally text and call while connected to our network! What stood out to me was that **** made us feel like neighbors. He was fair, kind and professional. He stuck with us the whole way and there were no surprises. His communication was the most important to me, because it made such a complex project so much easier.I would recommend Nick the Wifi Guy to anyone looking for IT help in ***************. We are beyond happy and excited that we have an IT guy we can trust!Review from Sherri E
5 stars03/06/2024
For years, when it came to technology in our restaurants, we were frustrated beyond measure with the inability to obtain consistent, reliable support. Not only was it next to impossible to find technology support and service at our home office in ******* it was also very difficult to source consistent help at any of our restaurant locations in Southeast *****. Six months ago, we met **** for the first time. He listened to us as we talked about our goals for every location, and he agreed to service not just our ************** but also each of our seven locations. Overnight, he became our one-stop-shop for IT help. This happened just in the **** of time, too! ***** guidance saved us from a devastating hard drive failure on our main office computer. He implemented his cloud backup system on our equipment two weeks before the hard drive crashed, and none of our important information was lost as a result.In addition to installing and servicing our equipment, **** is excellent at communicating exactly what he is doing and teaching the customer how to use the equipment in the most beneficial manner possible. Thanks to his insight, our computers at each location are accessible from our home office, and we can share information with our stores with the push of a button on the keyboard. Most importantly, we arent afraid to ask **** about anything we dont understand; he teaches technology in a simple, straightforward manner so that the average person can understand and utilize the information immediately. Even as ****s business has grown, his level of service has always been excellent. Hes responsive when we contact him. He does what he says hes going to do, and we know we can depend on him to complete a task. Even if he needs to learn something new to help us, **** is quick to solve our IT problems from security camera installation and internet connectivity to computer networking and information storage. It has been a Godsend having **** here to support us!Review from Charra K
5 stars03/05/2024
After renting for 18 years in the same building, my husband and I decided to buy an office and move our business to that location. The building we were moving to was older and the wires for the internet were all exposed and rolled up in random places. It looked bad and it worried me because I wasn't sure if it would work properly for us. To make it even more stressful, we planned to open at the new location in less than a month. After calling ****, he met with me at our old office to see what our needs were and then drove over to the new office with me to see what could be done. After his visit, **** sent over a quote with two options. It was so nice to have a choice! What stuck out to me the most was how he was somehow able to immediately take the worry away. He listened to me and let me explain what we needed at the new office. He then described what he could do to help us in a way that was easy to understand, especially since I'm not a tech savvy person. My family and I felt comfortable leaving town for the holiday's knowing **** was working at the new office getting everything set up. When we got back, everything was completed and looked amazing! The installation of all new wire and equipment was so well done! I couldn't have been more pleased with the way it looked and how easy **** was to work with to get the office ready Days later, we moved into our new office and did not have a single technology issue. All we needed to do was connect our computers and printers and everything just worked. Our business was at 100% the first day in the new space. I definitely recommend Nick the Wifi Guy if you need any technology support for your business! He will be the only one I call going forward with anything we need!Review from Wylie W
5 stars11/20/2023
I met **** when he was installing the internet at my wifes business. The shop went from hit or miss internet to being able to walk around the **** square foot building and have Wi-Fi connection anywhere inside. Fast forward I had just received my Starlink satellite for our home internet and was not sure of the best place to mount the antenna. I reached out to **** for his assistance and after a quick visit, he found that Starlink wasnt going to work because of the trees around my property.**** mentioned Sparklight internet which is what we had in my wifes shop and I knew it worked great. He reached out to his contacts at Sparklight to make sure our residence was in the coverage zone and as soon as we found out it was, we pulled the trigger to install Sparklight and return Starlink. I would rate working with **** a 10. His experience, friendliness and professionalism exceeded customer service I have seen in years. Nicks highest priority is making sure the install and equipment needed was top notch but not the most expensive on the market. What I liked most was having **** present for the entire installation. He made sure the technician ran everything properly on the outside of the house and was able to help with answers and questions myself or the installation technician had.One of the main benefits of working with **** is not having to worry if the work is being done correctly or not. I would highly recommend **** for any type of internet or computer services you may need. He is enthusiastic about his work and is always going to go the extra mile to make sure his customers are satisfied.Review from Leah H
5 stars10/16/2023
For years, I used an online service for my customers to place orders with my business. Every time I visited my website, it just looked so cookie cutter and I was feeling frustrated and stuck with the service I was using. The final straw with my old service was when my costs kept going up while promises kept piling up for future improvements that never came.After talking with ****, he helped lay out a plan to build a brand new website with an online store to meet our unique needs to deliver fresh, farm-raised meats to ***** families. He built a professional and welcoming website that was able to truly reflect who we are as a family and business.It was so refreshing to be able to voice my opinion and to have it heard. There were so many times when **** would listen to what I wanted and needed for my website and I never once had to compromise the vision I had in my head. **** was always able to build exactly what I needed every single time. By moving everything to his hosting, I reduced my yearly overhead for my online store and website by almost 90%!I would highly recommend Nick the Wifi Guy, we were so impressed and trusted **** with our ranch website that we are working with him again to rebrand and redesign another of our business websites.
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