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Find a Location

Carports.com has 1 locations, listed below.

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    Business ProfileforCarports.com

    Carport

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    457 N Broadway St, Joshua, TX 76058-3413
    BBB File Opened:
    5/25/2012
    Business Management
    • Ms. Nikki Haas
    Contact Information

    Principal

    • Ms. Nikki Haas

    Customer Contact

    • Ms. Nikki Haas

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/14/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Order a carport to be delivered near ***************. Sales person ****** ****** said delivery would be 2-3 weeks then call me and said another order in my area had cancelled so I would have to wait for another order for **. 4 months went by and I was told by ****** ****** that she tried her heart out but just couldnt get it done and delivered so she was canceling my order. She cancelled not me. And now she wont return my calls about getting my deposit of $933.00 back. I continuously get a busy signal and all the other numbers listed will not go thru my carrier ******** I went to a lot of work and money getting my spot ready for delivery. How can a business cancel an order and not give me back my down payment.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kevin S

    1 star

    11/21/2023

    TNT Carports, Barns.com, and carports.com are all the same company and are affiliated with Coast to coast carports... all have F ratings with the BBB.In late 2022 I entered into an agreement with TNT Carports, *** to purchase/install a shed. A downpayment was made at that time. In mid May of 2023 the foundation was poured. There were some delays due to wet soil conditions. At the end of May 2023 I contacted Coast to Coast carports to let them know we were ready for installation. I do not know Coast to Coast's affiliation with TNT but believe they were contracted as a third party to complete the installation. I have been contacting Coast to Coast over the last 6 months requesting the installation. I have not been given any dates and have requested at least an estimate for completion and have not received a responses. My communications through email and phone calls are going unanswered.

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