ComplaintsforAYC Investments LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I have tried getting a hold of my landlord since May 14, 2023 about a flea issue Ive had in my unit I also needed my bathroom door fixed. *** tried everyday and he will not respond. I texted him today (6-2-2023) to see if his number was the same and he instantly texted me back Yes. So I asked told him again my concerns. He never replied. That same day I sent a receipt of my paid rent and he instantly replied back Thank you. He has not done anything to fix the door or get rid of the fleas.Business response
07/12/2023
The issues were addressed before she file this complaint. Tenant broke the lease and left. She was just trying to find an excuse to break the lease. There was nothing wrong with the bathroom door.
Her apt got treated many times for fleas. Her problem was that she would allow her cats outside and they would bring the fleas back into her apt. We are not responsible for flea infestation due to the tenants failure to treat it correctly.
Customer response
07/19/2023
Complaint: 20136537
I am rejecting this response because:
In response to the business these problems MOST IMPORTANTLY the flea situation were NOT fixed before I send my original complaint. I later found out the joint duplex neighbors next to me also had fleas and could not get rid of them. My bathroom door NEVER in the time I lived there shut. I did break my lease due to getting sick from these fleas. Also I discovered a marijuana plant growing outside of my duplex I do not what to live in a place where my landlord supported the illegal growth of drugs. I informed my local police department and they quickly came and removed the plant. The statements made by AYC Investments is completely untrue. I have never broke a lease before now but I felt it was warranted for the safety of myself and my animals.Regards,
*************************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.