12 Customer Reviews
Sort By
- Date
- Highest Rating
- Lowest Rating
Review from Rebecca R
5 stars06/02/2024
Exceptional Service and Quality Workmanship! I recently underwent the process of renovating my bathroom to accommodate the needs of my elderly mother, and after careful consideration and quotes from several companies, I chose Simplicity Bath & Shower. From the initial consultation to the final installation, my experience with this company was nothing short of exceptional. Brian, the owner, exemplified professionalism and expertise from the start. He was highly communicative throughout the entire process, patiently guiding me through the selection of the perfect design that not only met our accessibility needs but also exuded style. His attention to detail and commitment to customer satisfaction were evident at every stage. One of the standout aspects of working with Simplicity Bath & Shower was the cleanliness of the work area. Brian's crew maintained a tidy environment, ensuring that my floors and furniture were protected from dust and debris. Their dedication to cleanliness not only demonstrated their respect for my home but also contributed to a stress-free renovation experience. Despite initially projecting a timeline of 5 days for the project, the team exceeded expectations by completing the installation in just 4 days. The efficiency of their work did not compromise the quality; in fact, the finished shower surpassed my expectations in terms of both functionality and aesthetics. A week later, the glass installation was seamlessly executed, and the transformation was remarkable. Thanks to Simplicity Bath & Shower, my elderly mother can now shower independently, providing her with a newfound sense of freedom and dignity. I am immensely satisfied with the outcome of my bathroom renovation, and I wholeheartedly recommend Simplicity Bath & Shower to anyone in need of high-quality, accessible bathroom solutions. Brian and his team have earned my trust and gratitude, and I will not hesitate to endorse their services to friends and family in the future.Review from Robert H
5 stars02/29/2024
Excellent folks to work with. Pre, during and Post support was excellent, and the results were GREAT! They took our Combination Shower/toilet room in our 40+ year old house and converted it into a well lit, clean, easy to maintain new installation. He Provided excellent insight during the planning phase, calling our attention to potential issues and suggesting resolutions. His team paid attention to doing the job RIGHT and made extra effort to keep the house clean during the installation process. Our next bathroom remodel will definitely be using these folks.
Simplicity Bath & Shower, LLC Response
03/01/2024
Robert, thank you so much for taking the time to post this! You and Amanda were wonderful to work with!Review from Stephanie G
5 stars09/07/2023
Normally, I do not do reviews. That being said, Brian did an excellent job with all aspects of our bathroom remodel. I can not believe what a positive change it has made.Simplicity Bath & Shower, LLC Response
03/01/2024
Thanks for your review, Stephanie! It was a pleasure to serve you and Joe. Hope all is well.Review from Gaye M
5 stars08/24/2023
Simplicity Bath and Shower is absolutely the best! Brian listened to what I wanted and made great suggestions. His workers are fantastic in terms of completing the work efficiently and then cleaning up after themselves. I'm extremely pleased with the results, and highly recommend Simplicity!Simplicity Bath & Shower, LLC Response
03/01/2024
We appreciate you, Gaye! Hope you're enjoying the new bathroom.Review from Stephanie B
5 stars01/09/2023
Simplicity Bath and Shower should be your first and only call for your bathroom remodel. Service and communication is second to none. Brian had me sold on the initial visit with his commitment and desire to complete the project to the customer's satisfaction. He explained every step of the process and followed up with his team to make sure all was going as scheduled. His project manager, Ken, was always responsive even when I texted at night or on Sunday. I give them all a 3P rating: polite, personable and professional along with a 5 star job. I love, love my new new floors, custom vanity, lights and paint - the works. Analisa, his designer deserves a shout out, she helped me choose all of the fixtures, hardware, paint and my fabulous chandelier for my closet. She is a great asset to Brian’s team. You will not be disappointed, call Brian today!Simplicity Bath & Shower, LLC Response
01/09/2023
From all of us - we very much appreciate the thorough review, Stephanie! Your project was alot of fun, and we absolutely love the results. If we could review you as a client, you'd get 5 stars, as well. You were welcoming, patient, and kind to the entire team, and your responsiveness to our calls and texts was off the charts! Thank you for being an amazing client.Review from Tony H
5 stars12/21/2022
Simplicity Bath and Shower did a fantastic job from start to finish. Their team was very professional, communicated well, and helped us understand all the facets and options available in replacing our tub with a beautiful walk in shower. The entire job was completed on time and they did a fantastic job on their own quality assurance. I would absolutely use them again. Huge thanks to Brian, Ken and the entire Simplicity team!Simplicity Bath & Shower, LLC Response
03/01/2024
Thank you for the kind words, and for trusting us with your shower conversion. It was a pleasure to serve you!Review from LJ
5 stars05/01/2022
Great experience and interactions from Simplicity Bath and the people/businesses that they partner with. They listen, ask questions and make insightful recommendations.Simplicity Bath & Shower, LLC Response
05/11/2022
Thank you Laura! It was a pleasure working with you and Jon.Review from Lois R
5 stars04/12/2022
I strongly recommend Simplicity Bath and Shower for your bathroom remodel. They offer high quality products and exemplary service from start to finish. Owner Brian Horton had me sold on the initial visit with his commitment and desire to complete the project to the customer's satisfaction. He explained every step of the process and followed up with his team to make sure all was going as scheduled. And his team, Ken, Thomas and Adam were just as efficient and did a top notch job. I give them all a 3P rating: polite, personable and professional along with a 5 star job. I love, love my new bathroom with the tub converted to shower, new floors, vanity, lights and paint - the works. You will not be disappointed, call Brian today!Simplicity Bath & Shower, LLC Response
03/01/2024
Thank you, Lois! My team really enjoyed working on your bath remodel, and your "before and after" is one of my favorites!Review from Kathy S
5 stars12/29/2021
From start to finish it was a friendly, great, professional experience! The workers were fantastic and polite. They made sure to clean after themselves after each work day. The finished shower looks amazing! We are so glad to have done business with simplicity bath and shower!Review from William R.
5 stars12/16/2021
They kept all their promises. The job was done on time and on budget. We love our new shower.Simplicity Bath & Shower, LLC Response
12/17/2021
Thank you Mr. Ramos. God bless you and Judi!
Customer Review Rating
5/5stars
Average of 12 Customer Reviews
Contact Information
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.