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          Find a Location

          First National Bank Texas has 184 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • First National Bank Texas

              901 E Central Texas Expy Killeen, TX 76541-8922

              BBB Accredited Business

            • First National Bank Texas

              6030 Montgomery San Antonio, TX 78239-3233

              BBB Accredited Business

            • First National Bank Texas

              2000 US Hwy 181 Portland, TX 78374-4172

              BBB Accredited Business

            • First National Bank Texas

              1600 Wildcat Dr Portland, TX 78374-2816

              BBB Accredited Business

            • First National Bank Texas

              101 Calhoun Plaza Port Lavaca, TX 77979-2423

              BBB Accredited Business

            Business ProfileFirst National Bank Texas

            Banking Services
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            901 E Central Texas Expy

            Killeen, TX 76541-8922

            Visit Website
            (254) 554-4236

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            Customer Reviews

            1.38/5

            Average of 60 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            164 complaints closed in last 3 years

            50 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/13/1993

            Years in Business: 123

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            First National Bank Texas has 184 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • First National Bank Texas

                901 E Central Texas Expy Killeen, TX 76541-8922

                BBB Accredited Business

              • First National Bank Texas

                6030 Montgomery San Antonio, TX 78239-3233

                BBB Accredited Business

              • First National Bank Texas

                2000 US Hwy 181 Portland, TX 78374-4172

                BBB Accredited Business

              • First National Bank Texas

                1600 Wildcat Dr Portland, TX 78374-2816

                BBB Accredited Business

              • First National Bank Texas

                101 Calhoun Plaza Port Lavaca, TX 77979-2423

                BBB Accredited Business
              Headquarters
              901 E Central Texas Expy, Killeen, TX 76541-8922
              BBB File Opened:
              5/12/1993
              Years in Business:
              123
              Business Started:
              1/27/1901
              Business Started Locally:
              1/27/1901
              Business Incorporated:
              9/29/1982
              Accredited Since:
              5/13/1993
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • First Convenience Bank
              • First Community Bancshares Inc
              Business Management
              • Mr. Bobby Hoxworth, President/CEO
              • Ms. Jessica Pelache, Executive Vice President
              Contact Information

              Principal

              • Ms. Jessica Pelache, Executive Vice President

              Customer Contact

              • Ms. Jessica Pelache, Executive Vice President
              Additional Contact Information

              Fax Numbers

              • (254) 680-6132
                Primary Fax
              • (979) 693-0051
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              164 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/01/2024

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              Was approached by a teller in ******* on 6-28-2024 , I only decided to reopen an account here at the branch at ****************************** I was deceived and told all prior fees would be waived. Lie #1 , on Friday June 28 I deposited a check and saw $114.45 was deducted for an old waived fee. Lie 2 your check will post immediately, no I was only allowed $300 of which $100 I took out then and there. Leaving a pending $400 for 3 business days. The next day I look and my account is negative $295 approximately. How, the math simply doesnt Add up. It seems fraud runs rampant in this institution! Look at the screenshot, how in the real world does that equal Negative $295 and change?
              Read More
              Read 163 More Complaints

              Customer Reviews

              60 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Christopher R

              06/27/2024

              I had to close an account for my brother when he died. They sent a cashiers check via certified mail. **** could not deliver the mail related to some Postal error (they got their own 1 star review). Anywho, the letter went back and forth from ****** to ******* and back again on local tour for about 60 days. In the meantime i had to wait for them to reissue another cashiers check. 90 days. So when that occurred I asked for another check, since I had never received the last one. The *************** process has me filling out a form to be notarized at my expense ($10) to say that I lost or had the check stolen....when I never saw it or even know that they sent the check. I never touched it.

              First National Bank Texas Response

              07/08/2024

              As we will require more details concerning the Accountholder in order to further assist, which cannot be provided here, we ask that you please reach out to us at ************ during business hours at your earliest opportunity to provide the specific customer information needed in order to reach a resolution for this matter.  Thank you.
              Read 59 More Customer Reviews

              Local BBB

              BBB serving the Heart of Texas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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