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Find a Location

Honda of Clear Lake has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Honda of Clear Lake

      2205 Gulf Fwy S League City, TX 77573-5146

    • Honda of Clear Lake

      20101 Gulf Freeway Webster, TX 77598

    • Honda of Clear Lake

      21001 Katy Freeway Katy, TX 77450

    Business ProfileforHonda of Clear Lake

    New Car Dealers
    Multi Location Business

    Current Alerts For This Business

    Pattern of Complaint:

    Beginning in April 2020, the BBB of Houston and South Texas has received numerous complaints and customer reviews on Honda of Clear Lake that exhibit the pattern below.

     

    BBB has received consumer complaints and reviews alleging failure to honor contractual agreements i.e. lifetime oil changes that were offered as an incentive when purchasing a new vehicles. Consumers also allege misleading information provided by the sales regarding vehicle warranties. Additional allegations of damage to vehicles by their service department during routine repairs have also been reported.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This is an auto dealership that sells new cars. 

    Business Details

    This is a multi-location business.

    Find a Location

    Honda of Clear Lake has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Honda of Clear Lake

        2205 Gulf Fwy S League City, TX 77573-5146

      • Honda of Clear Lake

        20101 Gulf Freeway Webster, TX 77598

      • Honda of Clear Lake

        21001 Katy Freeway Katy, TX 77450

      Location of This Business
      2205 Gulf Fwy S, League City, TX 77573-5146
      BBB File Opened:
      1/1/1988
      Years in Business:
      35
      Business Started:
      1/1/1989
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Alternate Business Name
      • Lithia Motor Inc.
      Related Businesses
      Business Management
      • Mr. Tom Tyrrell, Managing Partner
      Contact Information

      Principal

      • Mr. Tom Tyrrell, Managing Partner

      Customer Contact

      • Mr. Tom Tyrrell, Managing Partner
      Additional Contact Information

      Fax Numbers

      • (281) 823-6026
        Primary Fax
      • (281) 338-1546
        Other Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      17 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/18/2022

      Complaint Type:
      Order Issues
      Status:
      Unanswered
      I bought my Honda CR-V (SE, 2011) from Honda Clear Lake (old address: 20233 Gulf Freeway, Webster, TX 77598; current address: 2205 Gulf Fwy S, League City, TX 77573) in November, 2010. The purchasing contract included a LIFETIME OIL CHANGE SERVICE. They had respected the contract up till late last year or early this year when I went for an oil change. When I went to Honda of Clear lake today (November 18, 2022), they refused to provide the oil change service, and told me that they no longer honor the contract. This is clearly a breach of contract. I would be very grateful if you could help the customers resolve this issue. Thank you very much in advance for your help.

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Corey T

      1 star

      01/22/2024

      I'm very dissatisfied with my previous engagement with this Honda Dealer. I paid $155 for a diagnostic that I am confident was insufficient and needed to be completed more. The service manager was unwilling to work with me to identify what was happening with the car. Instead, he hides behind a weak rationale for their insufficient diagnosis. Stay away from this location; drive north!! I am very sad by this experience as it seems they know I do not have the resources to explore this issue, so they continue to hide behind that that I can "Prove it" because they know I don't have the money to prove it. Trust me, Drive north.

      Local BBB

      BBB of Greater Houston and South Texas

      BBB Reports On

      BBB reports on known marketplace practices.

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