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Business Profile

Property Management

Mortgage Contracting Services LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Visit Website(813) 387-1100Email Business
See Hours
Operating Hours
Monday7:00 AM - 5:00 PM
Tuesday7:00 AM - 5:00 PM
Wednesday7:00 AM - 5:00 PM
Thursday7:00 AM - 5:00 PM
Friday7:00 AM - 5:00 PM

About

This business has 1 alert

Important information

  • Additional Info:

    On February 6, 2024, BBB  identified a pattern in consumer complaints regarding the marketplace behavior of this company Mortgage Contracting Services LLC. Specifically, BBB received complaints alleging that Mortgage Contracting Services LLC:

    ~ posted Notices of Abandonment/Vacancy to homes that are currently owned and/or lived in;
    ~ entered homes unlawfully and/or without permission of owner(s);
    ~ changed locks of homes without permission of owner(s);
    ~ theft and/or damage of private property;
    ~ referred owners to their respective mortgage companies which have stated no knowledge of MCS;
    ~ moreover, inquiries from owners referred to MCS Customer Service are ignored.

    On February 6, 2024, BBB sent both post and email correspondence to Mortgage Contracting Services LLC. BBB also requested confirmation of all operational addresses including HQ. Requesting detailed description of business model.

    As of March 7, 2024, Mortgage Contracting Services LLC has not responded to any BBB correspondence in any medium and has failed to address this pattern of complaints.

    ***BBB encourages consumers exercise caution when deciding to do business with this entity. If any consumer has had a negative consumer interaction with Mortgage Contracting Services LLC, and have not yet submitted a complaint online, please submit your complaint online at BBB.org.***

About This Business

MCS is Making Communities Shine with our comprehensive property services across Commercial Properties, Single-Family Rentals and the Property Preservation industry. For over 35 years, we’ve been committed to responsive care, industry-leading service standards and end-to-end transparency to transform homes and businesses across the nation.

Business Details

BBB File Opened:
4/26/2019
Business Started:
5/26/2005
Business Started Locally:
6/20/2005
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Making Communities Shine
MCS
MCS360
Business Management:
Mr. Craig Torrance
Ms. Caroline Reaves, CEO
Mr. John Maxwell, COO
Mr. Charlie Plumber, CFO

Additional Contact Information

Principal Contacts
Ms. Caroline Reaves, CEO
Mr. John Maxwell, COO
Mr. Charlie Plumber, CFO
Customer Contacts
Mr. Gary Benavidez, Vice President
Jeff Connell
Mr. Craig Torrance
Additional Phone Numbers
Other Phone: (888) 488-5788
Additional Email Addresses
Primary: Email this Business

Additional Information

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