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          Find a Location

          North Texas Window & Screen has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • North Texas Window & Screen

              P.O. Box 1133 Lewisville, TX 75067-1133

            • North Texas Window & Screen

              506 E Purnell Rd Ste B Lewisville, TX 75067

            Business ProfileNorth Texas Window & Screen

            Window Installation
            Multi Location Business

            Contact Information

            P.O. Box 1133

            Lewisville, TX 75067-1133

            Get Directions
            Visit Website
            Email this Business
            (972) 221-6817

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 49

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            North Texas Window & Screen has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • North Texas Window & Screen

                P.O. Box 1133 Lewisville, TX 75067-1133

              • North Texas Window & Screen

                506 E Purnell Rd Ste B Lewisville, TX 75067

              Location of This Business
              P.O. Box 1133, Lewisville, TX 75067-1133
              Email this Business
              BBB File Opened:
              4/17/2000
              Years in Business:
              49
              Business Started:
              1/1/1975
              Business Started Locally:
              1/1/1994
              Contact Information

              Principal

              • Ms. Connie Underhill, President

              Customer Contact

              • Ms. Connie Underhill, President
              • Mr. Roger Underhill, Vice President
              • Mr. Frank Rocha, Secretary/Treasurer
              Additional Contact Information

              Fax Numbers

              • (972) 436-4232
                Primary Fax

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              0 Customer Complaints

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              Customer Reviews

              1 Customer Reviews

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              Most Recent Customer Review

              Scott C

              07/13/2022

              I took them my 2 sample screens for measurements to make 4 more screens for my windows I ordered my 4 screens and paid over $500 for them instead of a deposit. The receptionist who took my order said can you leave them here to measure and I did and at NO time did she say I need to tell her to keep them and at NO time did she tell me we will throw away my sample screens . When I picked up my new screens they did not give me my sample screens I left, I called them back and the lady receptionist said come pick them up then called me back 10 minutes later and said we do not have your screens I told her I need my screens. The next day they called me back and told me the customer you are wrong and we do not have your screens I tried to talk to them to make it right but they just kept blaming me and did not offer any solution at all this is the worst experience and customer service I have ever seen. Do not use this company they are not honest and blames the customer for their mistake instead of offering solutions or make it right.

              North Texas Window & Screen Response

              07/13/2022

              Mr. **** was very abusive and used extreme foul language and was aggressive in tone and communication. We are always happy to resolve any issues to help customers achieve their goals. The finished product was satisfactory and customer picked his orders with satisfaction.
              He had placed two orders which both were picked up at different times within a three week interval between orders. First order was picked up satisfactory second order picked up three weeks later and delivered with satisfaction. A week after second order was picked up with a balance still pending customer called with an abusive delivery of communication contesting that he had requested his original two screens.

              Happy to help find resolution with proper communication.

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              BBB serving North Central Texas

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