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Find a Location

Goode Brothers Air Conditioning & Heating has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforGoode Brothers Air Conditioning & Heating

    Heating and Air Conditioning
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Goode Brothers Air Conditioning & Heating has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      8792 US Highway 259, Longview, TX 75605-7377
      BBB File Opened:
      6/1/2002
      Years in Business:
      24
      Business Started:
      7/1/2000
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Contact Information

      Principal

      • Mr. Brett Goode, President

      Customer Contact

      • Mr. Brett Goode, President
      • Mr. Shane Goode, Vice President
      • Mr. Larry Riddle, Treasurer
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sam K

      1 star

      07/31/2024

      So I buy a $7000 heat pump 2 years ago through Goode ***** my 2 year old unit stops cooling, tech comes out promptly, finds a leak in a weld joint on the coil, thats a defect from the factory, the tech doesnt have the proper materials to solder the leak, says the office will schedule next steps and he recharges the unit so it cools again. Next day, I am told the coil is under warranty and they will have replacement sent this week, I thought, great. Then its explained to me that I will be charged an additional $675 for labor to change coil, on top of the $250 service call, in the background, my mother mentions getting a lawyer, he asks what did she say, I told him, I also told him I'm kind of over a barrel here and to get the coil, I ended our conversation quoting the Bible, if it happens again, eye for an eye, and Im gonna get me some eyes, chuckled and ended call. Next morning, ***** Goode calls me, tells me that I raised my voice with them, and mention the lawyer being mentioned, and that they apparently felt I threatened them, he said "we are busy enough, we dont need your business" and he hung up on me, and cancelled my service with them. Now I never swore or said anything derogatory about anyone, my voice may have gottn louder as the bill keeps going up, but not screaming or yelling. That leaves 2 things, the mention of a lawyer, which should only bother them if they are being shady, or my Bible reference was taken as a threat, they come off as greedy to me, so maybe quoting Biblical saying offends their desire for wealth. The techs have had high turn over in the last few years, still had great service from them, the management, wouldnt f*** in public, for fear that someone else may breathe in their glory, arrogant, deceitful, and ****** sensitive, if you like drama, this is the company for you.

      Local BBB

      BBB Serving Central East Texas

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