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Business Profile

Land Surveyor

MSM Matthews Surveying and Mapping

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Land Surveyor.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromLena B

    Date: 04/10/2023

    1 star

    Lena B

    Date: 04/10/2023

    I was qouted a price for a survey, I was never told a specific day their crew would come out but they just popped up one morning. When I contacted the office I was told that they were too busy to talk.when I received my invoice I noticed that I was charged 3x what I was qouted for and the survey was not done accurately at my request. I was assured that the mistakes would be resolved but there has not been any updates or changes. Even today I have called after lunch and no one has answered.

    MSM Matthews Surveying and Mapping

    Date: 04/11/2023

    Survey was issued at her agreed price ($300) way below market rate, survey was correct client misunderstood symbol of electric line with easement line, crews had to do several visits to complete job, I spoke at length with client 20 minutes. 

     

     

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