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Find a Location

Abbeville Dentistry has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Abbeville Dentistry

      5255 79th St Lubbock, TX 79424-2852

    • Abbeville Dentistry

      3801 50th St Ste 13A Lubbock, TX 79413-3859

    • Abbeville Dentistry

      405 Slide Rd STE 117 Lubbock, TX 79416-4314

    • Abbeville Dentistry

      6319 82nd St Lubbock, TX 79424-0830

    • Abbeville Dentistry

      701 8th St Levelland, TX 79336-4525

    Business ProfileforAbbeville Dentistry

    Dentist
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Abbeville Dentistry has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Abbeville Dentistry

        5255 79th St Lubbock, TX 79424-2852

      • Abbeville Dentistry

        3801 50th St Ste 13A Lubbock, TX 79413-3859

      • Abbeville Dentistry

        405 Slide Rd STE 117 Lubbock, TX 79416-4314

      • Abbeville Dentistry

        6319 82nd St Lubbock, TX 79424-0830

      • Abbeville Dentistry

        701 8th St Levelland, TX 79336-4525

      Location of This Business
      5255 79th St, Lubbock, TX 79424-2852
      BBB File Opened:
      6/19/1990
      Years in Business:
      48
      Business Started:
      7/5/1976
      Business Started Locally:
      7/5/1976
      Business Incorporated:
      3/28/2012
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Abbeville Dentistry, PLLC
      • Denture Care Center at Abbeville
      Contact Information

      Principal

      • Dr. Britt Bostick DDS, Owner/Partner

      Customer Contact

      • Dr. Britt Bostick DDS, Owner/Partner
      • Dr. Mayada Khater DDS, Owner/Partner
      • Ms. Becky Gilbert, Director of Education
      • Ms. Lisa Markley, Office Manager
      • Ms. Debbie Cranston, Regional Director
      Additional Contact Information

      Fax Numbers

      • (806) 798-1168
        Primary Fax

      Phone Numbers

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/16/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      I called for emergency extractions and to discuss dentures. Over the phone I was told that the cost for the appointment would be approximately $179. When I arrived, I was quoted the same price. I offered to pay prior to being called back. I was told I could pay on my way out. They took one x-ray and I was quoted about $13,000 but not given a quote for immediate extractions needed. I have exposed pulp and teeth that urgently need to be removed. I pointed out that this was about $10,000 more than I was quoted by them five years ago for the same service (full mouth extractions and dentures). I did not find this cost to be reasonable and asked the staff member what the cost would be for all of this with the ******************** Plan. She then calculated the cost again and it came out to a total of $5098. The cost for all of this was written out on the Treatment Plan in hand writing by the staff member (attached as the physical copy I received in office). We made arrangements for a follow up appointment to give me time to secure the ******************** Plan and get a medical clearance from my doctor. On my way out the door, I was asked to sign a something regarding financial responsibility. I assumed this was for the cost of the consultation. I did not sign a paper. It was a electronic signature pad. They did not go over what I was signing. After signing this, the cost for the consultation jumped to $273 instead of the $179. As I left I noticed this receipt did not show the reason for the cost difference so I went back in and asked why the cost was almost $100 more. I was not given any explanation. I was overcharged. I canceled the next appointment at that time. After I got home, I was emailed the attached Financial-Arrangement-*************************.pdf. I have uploaded the physical copy I was given in office that bears no signature. I want a refund for wasting my time and for overcharging me. My trust in any future care was violated.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Astrid A

      1 star

      05/20/2024

      I worked at abbeville dentistry for only a week and I can say they don't truly care about patients and are extremely judgemental girls, an autistic patient got up and walked out as his needs weren't being met by the doctor who continued to act like she had something better to do, and with patients you have to kind of adjust to what is best suited for them he was not okay sitting for long periods of time and she should have accommodated that, the assistants and hygienist laughed at this man and didn't want to take him he was sitting in the waiting room and they kept taking patients that came in after him until finally the new girl (me) got up and took him its not right to treat people the way they do especially since "pretty" patients always seemed to have priority over older or disable patients. Additionally when I left the job due to reasons at my own home I was unable to find a reliable babysitter to replace the one that left and was not going to be able to make it in while I apologized and felt bad for doing this they were rude when I told them and not understanding it's been a month now and I have yet to see my paycheck. I know it won't be large but it's still MY money and I don't think quitting no matter the circumstance justifies not paying me for the week that I was working. I would just like to say F*** THIS ESTABLISHMENT AND F*** THE OFFICE IN ****** **.

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