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Find a Location

Hail Repair Pro has 1 locations, listed below.

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    Business ProfileforHail Repair Pro

    Hail Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    Auto Hail Repair

    Business Details

    Location of This Business
    6007 43rd St Ste A, Lubbock, TX 79407-3724
    BBB File Opened:
    8/7/2019
    Years in Business:
    7
    Business Started:
    3/28/2017
    Business Started Locally:
    3/28/2017
    Business Incorporated:
    9/1/2009
    Type of Entity:
    Corporation
    Alternate Business Name
    • Hail Repair Professionals, LLC
    Business Management
    • Mr. Renato Pereira, Owner/Member
    Contact Information

    Principal

    • Mr. Renato Pereira, Owner/Member

    Customer Contact

    • Mr. Renato Pereira, Owner/Member
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Aaron H

    1 star

    09/30/2024

    Worst company to deal with! They took it upon themselves to do repairs without us authorizing for the repairs to be done and are now wanting us to pay over $11,000.00. We told the insurance and I even told ******, his dad and their secretary that we probably won't be getting the hail damage fixed since there's other issues with the vehicle. I was then threaten that his dad would call the cops and have me arrested for trespassing, getting threatened for a mechanics lein but we still don't have any paperwork for a work order that anyone has even authorized or seen for them to do the repairs. Then even after we told them face to face that we didn't want it fixed but wouldn't give us our truck, they still continued to work on the truck and finish it all together. I have never been treated or talked to by anyone, especially a business owner, ever in my life. Extremely disrespectful, thief's, crooks and liars! Claims that the original estimate that was sent to the insurance company, not us, is the invoice but keeps stating it's an estimate. We still have nothing that says what was done or how much it cost or anything and they still have no authorization to do the repairs they did and they even put on the wrong parts. Story changes every 5 seconds and it's all threats about a lawyer. I've tried to make a deal or come to an agreement but I'm getting nowhere with these crooks. Do yourself a favor and go somewhere else.

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