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Find a Location

Madera Residential, LLC has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMadera Residential, LLC

    Real Estates
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    35 complaints closed in last 3 years

    10 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Madera Residential, LLC has 11 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      5214 68th St Ste 402, Lubbock, TX 79424-1523
      BBB File Opened:
      6/13/2000
      Years in Business:
      33
      Business Started:
      1/1/1991
      Business Started Locally:
      1/1/1991
      Business Incorporated:
      1/1/1991
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Related Businesses
      Business Management
      • Mr. Charles R. Young, Owner/Partner
      • Mr. Jeff Lowry, Operations Officer
      • Mr. David Marcinkowski, Owner/Partner
      • Mr. Gary D. Hall, Owner/Partner
      Contact Information

      Principal

      • Mr. Charles R. Young, Owner/Partner
      • Mr. David Marcinkowski, Owner/Partner
      • Mr. Gary D. Hall, Owner/Partner
      • Mr. Alton R Smith, Member Manager

      Customer Contact

      • Mr. Charles R. Young, Owner/Partner
      • Mr. Jeff Lowry, Operations Officer
      • Mr. David Marcinkowski, Owner/Partner
      • Mr. Rodney Cates, VP of HR
      • Mr. Gary D. Hall, Owner/Partner
      • Mr. Alton R Smith, Member Manager
      Additional Contact Information

      Fax Numbers

      • (806) 798-0880
        Primary Fax
      • (806) 637-2885
        Other Fax

      Customer Complaints

      35 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/22/2024

      This is an apartment complex. I pay $1300 since October. I put in request for maintenance several times in order to get things clean or fixed. Its takes weeks to respond. And when they do finally come they dont fix everything. Today the property manager was very rude. And disrespectful. There are roaches and what appears to be mold is places. They refuse to fix it saying its just dirt. Dirty environment in and out. It cant be healthy living here. Then they claimed that Im making bad faith and false allegations.
      Read More

      Customer Reviews

      12 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Shae A

      1 star

      07/17/2024

      Realtors/Locators beware. Madera Residential: *********************** Apartments offers 100% client referrals for every apartment leased and they are very dishonest and refuse to pay. I sent an invoice February and I have yet to receive payment. When speaking with accounts payable, they stated, "they are not sure when I will received payment." When calling the on property site to inquire if commissions were still offered, I was told "yes' which is a deceptive practice.

      Madera Residential, LLC Response

      07/18/2024

      We appreciate your bringing prospective residents to *********************** and want to address your feedback regarding payments to Realtors/Locators.Firstly, we want to assure you that we do not refuse to pay Realtors/Locators. Please understand that payment timeframes can vary, and while we strive to process invoices promptly, we are unable to provide exact payment dates upon submission. Our client referral amounts are also subject to variation, and while we offer these referral incentives, we do not guarantee exact payment dates.We regret any misunderstanding that *** have occurred and apologize if this was perceived as deceptive. Please be assured that we are committed to ensuring payments are made in an orderly manner. We value our relationships with Realtors/Locators like yourself and are dedicated to transparent communication throughout our processes.Thank you once again for your partnership with ***********************.

      Local BBB

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