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Find a Location

Live Oak Animal Hospital & Pet Hotel has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforLive Oak Animal Hospital & Pet Hotel

    Veterinarian
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/18/2014

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Live Oak Animal Hospital & Pet Hotel has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      5214 98th St STE 100, Lubbock, TX 79424-4647
      BBB File Opened:
      12/17/2013
      Years in Business:
      11
      Business Started:
      6/6/2013
      Business Started Locally:
      1/2/2014
      Business Incorporated:
      6/6/2013
      Accredited Since:
      9/18/2014
      Type of Entity:
      Corporation
      Alternate Business Name
      • Raider Vets, Inc.
      Business Management
      • Mr. Chris Reznicek, CFO
      Contact Information

      Principal

      • Dr. Eric Cunningham, President
      • Dr. Carl Clary, Vice President
      • Dr. Shelli Wolfe, Owner

      Customer Contact

      • Dr. Eric Cunningham, President
      • Dr. Carl Clary, Vice President
      • Dr. Shelli Wolfe, Owner
      • Mr. Chris Reznicek, CFO
      Additional Contact Information

      Fax Numbers

      • (806) 794-9001
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Choosing a veterinarian for your pet

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/14/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      WORST vet clinic in *******. Our cat has a blockage, and the expense was extremely high, so unfortunately, we had to surrender our cat. He's my emotional support cat. I'm already suffering from severe depression, and this does NOT help at all!!! And I'm very suicidal. They do NOT care about any of that. They only care about money. We are extremely heartbroken to have had to surrender our sweet cat and this is a major nightmare for us!!!!We've already been going through a huge nightmare with our former family, all the family that my son and I have are our 2 cats. And we just had surrender one of them. We are never going back to Live Oak!!!!I've posted this story on many pages on ******** and people are making donations to cover the cost of my cat's vet bill to try to help me get him back. They're lying to people, saying that I signed something when I surrendered him. I did NOT sign anything! They're lying. These people are extremely evil!!!!My cat belongs with us, no matter what. He's literally a scaredy cat. When a Fed Ex or *** truck stops outside near our home to deliver a package to a neighbor, he gets scared and hides under my bed. When we are able to get him out from under our bed to try to reassure him that he's safe and that no one is going to hurt him, his entire body is shaking. The girl that works at Live Oak is going to take him home with her, basically stealing him from us. She has dogs. ***** is an indoor only cat and he's never seen a dog. That will seriously traumatize him tremendously.On Sunday, I told the vet technician who coerced us into surrendering him that I'm extremely suicidal and that wasn't helping. He did not care at all. Now my severe depression is a lot worse, and my suicidal thoughts have increased tremendously. Again, they do not care at all.
      Read More

      Customer Reviews

      0 Customer Reviews

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      Local BBB

      BBB serving North Central Texas

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