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          Lubbock Small Animal Emergency Clinic, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileLubbock Small Animal Emergency Clinic, Inc.

            Veterinarian
            Multi Location Business

            Contact Information

            Lubbock, TX 79410-2305

            Visit Website
            (806) 797-6483

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 45

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company offers after hours emergency pet care.

            Business Details

            This is a multi-location business.

            Find a Location

            Lubbock Small Animal Emergency Clinic, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              Lubbock, TX 79410-2305
              BBB File Opened:
              7/21/1988
              Years in Business:
              45
              Business Started:
              1/1/1979
              Business Started Locally:
              1/1/1979
              Business Incorporated:
              1/1/1980
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Contact Information

              Principal

              • Janey Powe, DVM, Owner

              Customer Contact

              • Janey Powe, DVM, Owner
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Choosing a veterinarian for your pet

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/07/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              My dogs were attacked by pit bulls that broke in to my fence on Dec 18. They tore my dog to pieces and severely injured my other dog. I tried to get my dog by the pit bull would not let go and drug me all over my yard. I was in shock and had blood all over me when my sister pulled me into my car to take my dogs to the emergency animal clinic owed by Janey ****. They told me I'd I did not write a check at that time I would have to take my dogs home. They knew my Bailey was not going to make it but kept giving me hope. They were uncaring and brutal in their explanation of what happened to Bailey The vet was callous and was smiling. I was in such shock over this incident and they had no feeling at all. I want to talk to the owner because these vets should not be allowed to do this. I had to write a check for almost $3000 before I left. Linda *****

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Ben W

              10/15/2022

              Giving 1 star is too high, they deserved a big fat zero "O". My dog was brought in for some mild constipation and he left there worse off than he was. I mean they must of choked my dog and busted his eye it was full of blood. He left from there bleeding from his **** and his nose and eye. And not a direct explanation of what the h*** happened to my dog back behind closed doors. And they didn't fix my dogs problem, they only made it worse. They gave him an infection in his **** gland. Then after all that they sure put it to us at the register. Highway robbery. It's been weeks since this happened and my dog is still not well. We had to doctor him all weekend at home. No point in going here, you give them all your $ because your frantic over your babies and go home clueless of what just happened. Never again. This place traumatized my dog and hurt me so much because I love my dog with all my heart and they have no heart for any dog just your money. I'm still waiting on the doctors notes they were supposed to email me and it's been weeks I know they're not that busy. What happened to caring for your customers and patients. They stick the poor receptionist out there to explain why your pet is traumatized after seeing them instead of the doctor explaining what the h*** happened. Save your money and do what you can at home, your better off. My dog will never be abused especially when sick and under their care. Thanks for letting me be heard.

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              BBB serving North Central Texas

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