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Business Profile

Towing Company

Williams Wrecker Service

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Initial Complaint

    12/26/2024

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    Car was towed on 12/23/2024 to their holding area in ********, *****, Total distance was 3 miles. Their charge was $489.21 which included a $40 surcharge for gas for 3 miles. We did not have an option as the police were the ones that called for the tow company. The local competitors said the charge should be $60 to $150 as the market rate. The price gouging from Williams wreckers was extreme and possibly illegal. We had no option but r to pay in order for them to release the car.

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BBB Rating & Accreditation

C+

This business is not BBB Accredited

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Businesses in this category

Years in Business: 62

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

4710 Ellen Trout Dr

Lufkin, TX 75904-1008

(936) 632-3559

Customer Complaints Summary

1 total complaints in the last 3 years.

1 complaints closed in the last 12 months.

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