Business ProfileforBlan's Dog Boarding & Sitting

This is a long and overdue recommended review. I needed long term boarding: 1) ****** and ***** had inboxed me once before when they opened their business. They offered me a great deal to board all three dogs and cat. I had ignored them because I was skeptical of where I sent my dogs and cat to. The person that used to board for me, ended up passing away. 2) ****** and ***** promised me that they would send me daily photos. But instead, I got the point where I was begging. 3) ****** and ***** lied to me. Prior to our agreement, they agreed if I sent them extra funding, they would take care of the vetting. When I started to question where their records were, they could never provide them. She provided me a disconnected vet office and/or vet office that had no memory of them or the Blans as a paying customer based in Arlington. 4) I kept asking the owners for the vet records. I ended up getting false records from them (i.e. they mistyped the word breeder on the paperwork. They attempted to make it right by offering one month free. But, you put my dogs life at risk? 5) After begging, I sent my partner to go check out the dogs and cats. They were fine but had a slight smell. 6) I pick up ****** first. He was severely matted and smelled of pee. I was just happy to see him so I ended up checking him and I into an hotel until I could get him to the groomers the next morning. 7) Most businesses during COVID went through a hard time financially. They lost the boarding facility. I should have saw this as a red flag but didnt want to use this against them. 8 )****** is now stating she isnt getting my payments. We all know this cant be true because I was paying through CashApp and PayPal. She tells me she is no longer doing business with ***** due to health reasons (which isnt my fault or issue that I was not told in advance). Ive sent them screenshots. 9) The dog sitter claimed that the dog and cat food was costing them $300 per month but could never produce any receipts. All the owner would say, you should know when your animals need food and grooming. How can I know this if you arent even sending regular updates and photos? Each time I commented on her post, she would delete it or ignore me (kids sick, internet down, Im not going to chase after your dogs to send you a photo (but yet you cant record them?)10) Bentley has a lump on his face that she did not mention at the time of pick up. She claims ***** is not potty trained and revealed to me that she was peeing in the crate. Why wait almost a year to let me know my dog was having behavioral issues? Dont be like me and be ignorant. I ignored the reviews that were left by previous clients because I was in denial. I decided to reach out to the individuals to grasp a better understanding of the situation and I truly believe they were telling the truth. I was so turned on by believing I was getting a good deal but instead, I was being bamboozled. Whenever I would call the owners out in their lies, she would argue with me. She claims she emails and text me, but I know that is a lie. I check my email on the hour and it comes to my cell phone. I ended up checking out the dogs early but think twice before thinking of boarding them. Ive confirmed my email on file with her various times. Youve been warned.Oh, she has the nerve to say, I dont want hard feelings.