About
Overview
BBB Accredited Since: 10/31/2008
Years in Business: 30
Payment methods:
Online: Visa, Mastercard, Discover and American Express
In Offices: varies by agent - cash and credit card standard
BBB Accreditation & Rating
About This Business
Products and Services
Business Details
- Local BBB:
- BBB of Greater Houston and South Texas
- BBB File Opened:
- 2/21/2001
- Business Started:
- 11/16/1994
- Business Started Locally:
- 11/16/1994
- Business Incorporated:
- 11/16/1994
- Type of Entity:
- Corporation
- Alternate Names:
- Travco Services, Inc.
- Business Management:
- Ms. Joicie Gatton, Comptroller
- Mr. Rocio Morales, General Manager
Additional Contact Information
- Principal Contacts
- Ms. Joicie Gatton, Comptroller
- Customer Contacts
- Mr. Rocio Morales, General Manager
- Fax numbers
- Primary Fax: (956) 686-0732
- Additional Phone Numbers
- Other Phone: (800) 222-0158
- Additional Email Addresses
- Primary: Email this Business
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Refund and Exchange Policy
- There are no refunds after the policy has started on policies with a term of
less than six months. All policies are eligible for cancellation and a full refund if the policy has not started. The insured is required to contact the company before the start date of the policy to request the cancellation/refund. No refunds are processed during holidays or weekends.Semi-annual and annual policies are eligible for a refund after the start date of the policy. The refund available is the net premium of the policy less the earned premium. Earned premium is calculated based on the daily rate currently in effect from the start date of the policy through the effective date of cancellation. A minimum earned premium will be retained as well as the policy fee. Semi-annual and annual policies are eligible for a "substitution" should the insured purchase a new vehicle or otherwise need to change the insured vehicle. A prorated credit will be issued for the remainder of the policy to be canceled and applied toward a new semi-annual or annual policy for the new vehicle. Contact your agent or customer service at our headquarter office with any questions you may have:
Sanborn's – Headquarters
800-222-0158
[email protected] - Business Categories
- Auto Insurance
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