Business ProfileforSegway Powersports

I purchased a 2022 Segway Fugleman UT10X Vin# *****************. on 30th April 2022 from D2 Powersports *********** **. Due to safety recalls issued by the **** the *** has spent more time inoperable than I have been able to use it. The first recall, was issued 2 days after I purchased it on 2nd May 2022. I was told not to use it until repaired. It was eventually sorted by the dealer Who sent a technician out to my house who carried out the recall work in my garage it was completed on 20th July 2022. During the the repair the vehicle was damaged and the dealer took responsibility but there was a problem obtaining the parts that need replacing in a timely manner. Its my understanding during this time due to problems between the dealer and Segway they no longer do business with them. The heatshields they provided as the fix to the problem helps, but didn't solve the problem as the cabin still get unbearably hot inside and the exhaust still glows bright orange during use. I was notified in November about recall #2 as its still at risk of catching fire. I tried to contact my dealer. I got answering machine and messages which went unreturned from D2. I contacted ***************** ** and left several messages was promised a call back but never did. I then contacted Segway explaining the situation who contacted *** rides ******** ** and gave me contact info for service manager. They didn't want to do the recall work, First it was it may not need the recall its only some vehicles. Then they wouldn't order parts for a vehicle they have never seen. Segway sent the parts, then they wouldn't book it in, so I could arrive early one morning get recall done bring it back as they are 6hrs round trip. Segway got fed up offered to pay NGM to collect and return it after doing the repairs. we agreed a date. They changed it as they were in the area another day I told them I was home till 1 PM only that day. Driver called 1.5hrs after time telling me he was 45minutes away.