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Find a Location

Home Consignment Center - McKinney has 1 locations, listed below.

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    Business ProfileforHome Consignment Center - McKinney

    Consignment Clothes

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2950 Craig Dr STE 200, McKinney, TX 75072-4579
    BBB File Opened:
    1/20/2016
    Years in Business:
    30
    Business Started:
    1/1/1994
    Business Management
    • Brenda Pratt, Manager
    Contact Information

    Principal

    • Brenda Pratt, Manager

    Customer Contact

    • Brenda Pratt, Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Brenda D

    1 star

    05/12/2022

    Home Consignment Center McKinney Tx. Sold item but not paying. Store does not communicate anything to sellers. Tracked down status and told check was issued 3/4/22. No check as of May 11 and biz not responding. Do not use this store.

    Home Consignment Center - McKinney Response

    05/17/2022

    A check in the amount of $388.85 was sent to Ms ****** on 3/4/2022. During the first week of April we were notified that she had not received her check. On 4/8/22 a second check was sent to her. On April 29, our McKinney store notified us Ms ****** had
    not received her check and had registered a complaint with the BBB. Since previous checks had not made it to her mailbox, even though we had confirmed her address, on 5/13 we decided to send another replacement check to the store where she consigned the item and she could pick it up. Northern California to Texas takes a bit of time but we have really tried to get her check into her hands. I'm sorry she is having trouble getting her check but, it is not for lack of effort on Home Consignment Center's part. HCC sends out approximately 10,000 consignor checks a month and very rarely have any problems with the USPS. We look forward to Ms ****** being able to pick up her check from our McKinney store within a few days.

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