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Find a Location

Stonehollow Homes has 1 locations, listed below.

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    Business ProfileforStonehollow Homes

    General Contractor

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1575 Heritage Dr. #103, Mckinney, TX 75069
    BBB File Opened:
    8/25/2015
    Business Management
    • Complaint Handler, Complaint Handler
    Contact Information

    Customer Contact

    • Complaint Handler, Complaint Handler

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/11/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I'm currently a home owner with stonehollow homes I've complained about my two issues entered in the stonehollow portal before my year up for repairs by contract. My issues my kitchen floor began bulking and garage floor paint splashes at entryway and inside garage looks unfinished I would like them to repairs and finish my kitchen floor and make my garage floor right and clean up the mess they've left .
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Serena W

    5 stars

    09/20/2023

    We absolutely love Stonehollow homes, our home is amazing and everyday we feel so blessed and happy we went with Stonehollow as our builder. Right from the start we felt comfortable and watching the house getting built was so much fun (I feel we know every piece of wood in this house lol) We have to give a huge Thank you to **** for all his work and dealing with changes and updates, he was wonderful to work with.It's funny that when we had to change something because it wasn't in stock anymore, it turned out to be a good thing and we ended up loving the new thing much better than the old thing. You never know you might love it more! Buying a home can be a very stressful process for most people but for us it was so lovely, We had the pleasure of working with ************** almost everyday lol ?? I personally know that I would not have felt so comfortable with this process if it wasn't for her wonderful personality and willingness to listen and help with allllllll our questions and concerns ***** was the best! This neighborhood has 74 new homes built around the same time this can't be an easy process working with so many new home owners at the same time, but We always felt like our home was the only home being built. We have nothing but great memories of this whole process ?? ??. On October 31st 2023 we will have been in our beautiful home 1 year and we still can't believe how amazing it is and how glad we are that Stonehollow built our house and now we have made it our HOME! Over the last year we have really enjoyed working with ****** on warranty work! He is the right man for the job very responsive!On July 1st we had our first neighborhood event over 100 folks came and we got to meet each other for the first time and I can tell you that we have the BEST neighbors ever! We will have many more events to come!We look around at other neighborhoods and builders and count our lucky stars ?????? we went with Stonehollow everyday!Thank *********** ******** **** **

    Stonehollow Homes Response

    10/02/2023

    Thank you for your kind words! It is always appreciated to hear when the hard work we do daily is appreciated. Thank you so much for your business. Your words mean a lot to me. I will let *****, ****, and ****** know what you said.

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