Business ProfileforFixTman

I hired FixTMan to put together 2 beds and 2 wire closet organizers Jun 22, 2024. I requested they send 2 techs because the beds are complicated. I also requested they help move a headboard from the first floor to the second floor, which they agreed to do for an additional $50. The tech they sent out arrived with his girlfriend who told us she wasn't a professional and didnt normally do this kind of work. We warned the tech the headboard is heavy and to be careful but he rushed. When the tech brought the headboard upstairs he put multiple holes in the wall and damaged the $1500 headboard in multiple places. Frustrated (and doubting the techs ability to put together the bed without damaging it more), we asked him to start with putting together one of the closet organizers. He made a huge mess. 1/3 into it, it was crooked and he broke a part off. At this point, we no longer trusted the tech to complete the job and asked him to leave. We called FixTMan and they said they would send out another tech to fix the holes in the wall. I made it very clear I didnt want any further services from them and DID NOT EVER want to work with the tech who had come out. (He'd left angry.) They assured me that tech would NEVER return to the house. The next day, the tech they sent out was the previous techs FATHER! who came into our home, demanded we pay him just for coming out, and didnt fix the holes in the wall. It was so uncomfortable and we just wanted to part ways with the company. NONE of the requested work was completed and we were left with holes in our walls, damage to our furniture and a broken closet organizer. FixTMan then sent me an invoice for all of the services ($348 total). I called to tell them none of the work was completed, but they are refusing to revoke the invoice because we wont let them finish the jobbut we dont trust them to send a qualified professional to do the job up to our standard or send an unbiased tech we feel safe with. DO NOT HIRE THIS COMPANY!