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Business Profile

Marketing Programs

Tenant Tracker, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Marketing Programs.

Complaints

This profile includes complaints for Tenant Tracker, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Tenant Tracker, Inc. has 2 locations, listed below.

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    • Tenant Tracker, Inc.

      PO Box 1990 McKinney, TX 75070-8162

    • Tenant Tracker, Inc.

      1550 Bray Central Dr McKinney, TX 75069-8256

    Customer Complaints Summary

    • 5 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/30/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This collection from TENANT TRACK was not authorized to be on my credit report. This is fraudulent and a violation of my consumer rights and I demand this account to be removed. Im not liable for this debt. It says it was opened on 01/20/2022 for $2,314.00 with account numbers starting with ************* remove this collection ASAP and cease all communication or I will file a CFPB and FTC report.

    • Initial Complaint

      Date:04/17/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Online *********** holds no liability for this debt, as I have no contractual agreement with Tenant Tracker (TT Marketing ***** Despite my request for the original contract, they have failed to provide it. Account opened December 2023.

    • Initial Complaint

      Date:10/23/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with ***** PROPERTIES SP,I do not have a contract with TT MARKETING **** they did not provide me with the original contract as I requested.

      Customer Answer

      Date: 10/23/2023

      I switched phones and i do  not have all the extra information asked for clarification 

    • Initial Complaint

      Date:08/28/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I an not reliable for this debt with ********************* Apts. I do not have a contract with TT Marketing **** They did not provide me with original contract as I requested. Notice of Recession of Signatures, and Legal *************** #MAJBLND04151976 was filed via UCC-3 with ***** Secretary of State on 06/19/20**, Filing #**-00268542

    • Initial Complaint

      Date:03/01/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been trying to settle debt on account ********************** will not cooperate and help me resolve issue from 2017. Very rude staff .

    Tenant Tracker, Inc. is NOT a BBB Accredited Business.

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