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Find a Location

TestingMom.com, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • TestingMom.com, LLC

      6951 Virginia Pkwy Ste 217 McKinney, TX 75071-5427

    • TestingMom.com, LLC

      6841 Virginia Pkwy STE 103 McKinney, TX 75071-5716

    Business ProfileforTestingMom.com, LLC

    Online Education
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.2/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    TestingMom.com, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • TestingMom.com, LLC

        6951 Virginia Pkwy Ste 217 McKinney, TX 75071-5427

      • TestingMom.com, LLC

        6841 Virginia Pkwy STE 103 McKinney, TX 75071-5716

      Headquarters
      6951 Virginia Pkwy Ste 217, McKinney, TX 75071-5427
      BBB File Opened:
      1/17/2013
      Years in Business:
      13
      Business Started:
      8/23/2010
      Business Started Locally:
      2/5/2013
      Business Incorporated:
      8/23/2010
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Ms. Deb Sandy, Chief Operations Officer
      Contact Information

      Principal

      • Mr. Michael McCurdy, CEO

      Customer Contact

      • Mr. Michael McCurdy, CEO
      • Ms. Karen Quinn, Co-founder
      • Ms. Deb Sandy, Chief Operations Officer

      Industry Tip

      BBB Tip: Choosing online education

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/25/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      I am writing because I recently found 4 years worth of improper charges on my account from Testing Mom that I want reversed. We signed up for Testing Mom in April 2020 for a 1-year subscription and then wanted to end its use after the 1-year period. We were satisfied with the product, but my daughter finished her testing and didnt need the product anymore. While within that 1-year period, we received regular daily email updates from Testingmom.com.At the end of that 1-year period, I had received no communication that my account was being renewed (despite getting other emails from them daily) and no emails ever about how to cancel. Ironically, we received a $199 lifetime offer, which we have far exceeded (attached)! On April 5, 2021, I received an email that they had tried to charge my old credit card, but that it had been rejected (attached). Shortly after that, all emails stopped and I thought cancellation was complete. Little did I know, they had started charging my new credit card without authorization or communication.I was looking at my April credit card statement and a charge of $59.88 showed up from Testing Mom on April 6, 2024. This was shocking to me since we havent used the product since our 1-year period ended on April 2021 and never agreed to use it after that period.After finding that improper charge, I went back through my statements from 2021-2023 and found out that I had been improperly charged for Testing Mom at a cost of $59.88 each time on April 5, 2023, April 5, 2022 and April 11, 2021. Each time never having agreed to the charge and never having used the product.I spoke with the business. They were very nice and agreed to credit the charge from my most recent statement, but said that they were not allowed to open up prior year charges.I want to be credited $179.64 for the improper charges that hit my account from *********, which I didnt sign-up for or utilize. I'm not looking for interest, but I reserve my legal rights.
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Neela T

      1 star

      08/04/2024

      This company is scam, I have been charged for 3 years and I haven't accessed the account. Checked my email history - per T&Cs I should get a renewal reminder 24 hours prior to the date and I have no email. There are ethical ways to make ******************'t do it this way.

      TestingMom.com, LLC Response

      08/05/2024

      At TestingMom.com, we want to make sure you have seamless access to all the great activities, partner programs, and test prep materials on our site. That's why we auto-renew our memberships, so you can enjoy uninterrupted service without any hassle. We understand that billing policies can be tricky, so we always make sure to clearly state our policy on the payment confirmation page when you purchase your membership, as well as in our site's Terms of Use, which you can find at the bottom of any page on our site. Please be sure to read our response to you under separate cover.Regards,***** & the TestingMom Team

      Local BBB

      BBB serving North Central Texas

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