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Business Profile

Payment Processing Services

The Processing Depot

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Payment Processing Services.

Reviews

This profile includes reviews for The Processing Depot's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Processing Depot has 4 locations, listed below.

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    Customer Review Ratings

    1.42

    Average of 19 Customer Reviews

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    Review Details

    • Macy W

      Date: 12/02/2024

      My business received a call from a woman named ***** with the Processing Depot. There was a call back number, extension numbers, confirmation numbers. They absolutely sounded legit, I even talked to her supervisor, until I called Sqaure asking for clarification that we had been overcharged by the "corporate fee" instead of a "small business fee" a lawsuit, and that Processing Depot was handling their mess up. Sqaure had absolutely no idea what I was talking about and said they have no active lawsuits against them currently. Thankfully I only sent a pdf of sales numbers from two months, no information that could be used or stolen. They had been calling for days from an 1855 number and kept saying its serious. They really do sound legit. Sqaure customer service answers quickly, make sure you check with them before giving The Processing Depot any of your information.

    • Eric P

      Date: 11/12/2024

      Today, I received a call from "The Processing Depot" claiming to be a third party monitoring company and that my company was being over charged a corporate rate and that they could fix it on the back end and wanted my processing statements. This seemed very scammy and when I started asking questions about the company, she didn't want to answer them and flat out refused to give me the company address. She actually said she didn't see why it was necessary and told me if I needed that info it's on the website.

    • Jeff G

      Date: 10/17/2024

      Big Time Scam!!!! Do Not Talk with them. They tried the same thing with me.

    • Angela B

      Date: 10/02/2024

      Same thing from below. Scam like for sure. They call with that you over paid and ask to pull statements. I ask them to give me my account info so that I could verify it was legit and not scam and they were unable to. Then when I told them I needed proof that what they were saying was legit and that they were in fact looking at my account they were unable to. How do they know they owe me money but can't tell me my account info?

    • Patsy H

      Date: 10/02/2024

      they called today wanting the past 3 months of statements, to correct a billing error thru "square" and was VERY pushy wanting me to do it "NOW". I called square and confirmed it is a scam. Also changed pins, passwords and blocked call. BEWARE!!

    • Richard V

      Date: 10/02/2024

      Got called by these guys and they tried the same tactics that they evidently use with everyone else. Caller wanted me to email them my credit card statements and I told them that I had to vet their company before I sent them any information. They lie about who they are and what they are trying to do. They are just another Credit Card Processing company trying to get your business under false pretenses.

    • Sand D

      Date: 09/05/2024

      Scammer calling from *******************. She claimed to be calling from "merchant services" and they "noticed" we were overcharged June, July and Aug. She asked me to pull up my statements to go over so they could refund the over charged transactions. Sounded legit but my gut said no so I asked if I could call her back. Did some digging and now I'm glad I did. I hate liars and cheaters and this company uses the shadiest of methods.

    • Lisa H

      Date: 08/15/2024

      Scam! They will call and say they are not a processing company, they work with all processing companies to ensure you are not overcharged. They are a processing company with bad business practice. They are just trying to poach the business with deceitful practices.

    • Rebecca G

      Date: 08/05/2024

      Scam. Claim they are working for your merchant service provider to correct overcharging.

    • Nicole J

      Date: 08/01/2024

      Beware. They called my business saying they were affiliated with square and noticed my transaction fees were too high for a small business and that we were being classified as a corporation & that they could start saving me money! Called square and they confirmed it was spam!

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