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Find a Location

Choice Roofing Care has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Choice Roofing Care

      8113 Elk Mountain Trl McKinney, TX 75070-7933

      BBB Accredited Business
    • Choice Roofing Care

      9681 Hickory Hill Rd Frisco, TX 75035-5430

      BBB Accredited Business

    Business ProfileforChoice Roofing Care

    Roofing Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/6/2017

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Choice Roofing Care is located in McKinney, TX, but provides service to the greater DFW Metroplex. Our owner has experience across the country. We specialize in roof replacements and inspections.

    Products & Services

    Choice Roofing Care utilizes industry-leading quality materials for all jobs. We install great shingle products: GAF, CertainTeed, and Owens Corning.

    Business Details

    This is a multi-location business.

    Find a Location

    Choice Roofing Care has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Choice Roofing Care

        8113 Elk Mountain Trl McKinney, TX 75070-7933

        BBB Accredited Business
      • Choice Roofing Care

        9681 Hickory Hill Rd Frisco, TX 75035-5430

        BBB Accredited Business
      Location of This Business
      8113 Elk Mountain Trl, McKinney, TX 75070-7933
      BBB File Opened:
      1/17/2017
      Years in Business:
      8
      Business Started:
      11/30/2015
      Business Started Locally:
      11/30/2015
      Business Incorporated:
      11/3/2015
      Accredited Since:
      2/6/2017
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Rigby's Roofing and Construction, LLC
      Hours of Operation

      Primary

      M:
      7:00 AM - 7:00 PM
      T:
      7:00 AM - 7:00 PM
      W:
      7:00 AM - 7:00 PM
      Th:
      7:00 AM - 7:00 PM
      F:
      7:00 AM - 7:00 PM
      Sa:
      7:00 AM - 7:00 PM
      Su:
      7:00 AM - 7:00 PM
      Contact Information

      Principal

      • Mr. David Rigby Jr., Owner

      Customer Contact

      • Mr. David Rigby Jr., Owner

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/23/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I hired this company to complete a roof repair along with several other jobs including painting of the home, replacement of gutters and window repair/replacement. They started and completed the roof repair in 1 month, shortly after the claim was turned in to my insurance company. The rest of the work, however, took several months and no information was given to me in regards to what was being done or what the owner was asking for from my insurance carrier. I kept receiving checks from the insurance company with no real explanation on what they were for. I stopped hearing from the owner from October through January. No work was done for over 9 months at this point. I kept reaching out to the owner to see where we were on the window repair and I kept getting excuses that he couldn't get a hold of my insurance carrier even though he had no problem contacting them in the past. We agreed that I would pay the owner for the work that was done and there would be no more communication after that. I sent the check overnight to the business address on June 7th with a request to get the delivery signed. The owner has not deposited the check as of June 16th. This is troubling considering the owner was harassing me via text message to get this check sent to him as soon as possible. He even threatened putting a lien on my home if he did not receive the check soon. Harassing me to the point I had to block him on my phone. I sent an email asking him to deposit the check, on June 13th. No response has been received and the check is still not deposited.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Vickie C

      5 stars

      07/02/2024

      I had Choice Roofing Care replace my roof that was damaged in the last big hail storm. These men went above and beyond my expectations. They did an excellent job in tearing the old roof off and replacing it with a brand new roof as well as painting the attached apron around the chimney to match. They worked tirelessly in the heat and when they were finished, I couldnt ask for a better cleaning crew. I will definitely use this company again when needed.

      Local BBB

      BBB serving North Central Texas

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