Business ProfileforBaker Brothers Plumbing, Air & Electric

I had a new washer installed by *********** They could not install it because my cut-off valves were bad. I called Baker Brothers to come out to replace the cutoff valves. A Tech came, took pictures with his tablet, said he needed the hoses, too. I told him the hoses were attached to the machine already. He never showed me on his tablet what he was billing me for and how much. He only showed me the total of $680.76. He was only here about an hour. Cut a 10" X 10" in my wall to replace the copper pipes. He brought in 2 ft copper pipe which he cut in half, 2 valves, parts to attach the new pipe to the old pipe, a piece of foam for insulation. This took him about an hour. He took my **** card for payment and told me he would send me by email a copy of the invoice. I was surprised that it only had on it "Install new easy Close Laundry Valve $680.76. I called *************** the next day asking for a detail of the charges. They kept putting my request off. I had a coupon to get $80 off. I got a call today by someone. I told him I wanted to know the amount of each item and the labor. He told me they don't do labor. They have a fee for coming out and that is it. I requested again I wanted to know how much I was charged for what I was charged for to total $680.76 for a $300 job. I told him his tech never showed me what he was billing me for and told me to sign. This person told me that i signed to do the job and that is it. I am a 76 year old widow that was taken advantage of. I told this person I would never call them anymore for anything and would not recommend them to anyone.