We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Repairs

Christian Brothers Automotive Franchise - Missouri City

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Wanda B

    Date: 10/24/2024

    The handling of a customer car is disrespectful. I brought my car in the week of September 13 I picked my car up the week of October 11. My car was with Christian brothers for five weeks three of the week sat in the same place. The month of October Christian Brothers gives back to the community. I took my car in for repair on the heater coil my car now has so many issues. Dashboard isn’t completely on. Not completely put back together as it was no lights in the radio area. Rattling dashboard won’t start multiple issues that I didn’t have before I believe in patiently waiting for the work to be done , because this is the service that they were offering in return, I didn’t receive anything but a car that no longer works, which was a gift from individual who was at the time dying from cancer. The car is in excellent condition so dusty the manager has been a great supervisor over the technician. I feel that maybe, I’m not sure because I’m not a mechanic that job was rushed and there’s areas that were not placed back together properly as they were before and that is my biggest concern is to put the car back as it was I was told that the technician cut into the heater coil so therefore they would replaced it at no charge to me a new heater coil giving me AC and heat but to my understanding now it wasn’t the heater coil, but it was another part which was the evaporator coil. I thought this through for days over a week now deciding if I should say anything or accept it. My friend Susie who purchased this car died after she bought this car and I couldn’t not say nothing from a gift that was given to me that only needed AC repair, but now doesn’t run at all. I’m very disappointed at the technician and his ability not to care for a customer car.

Christian Brothers Automotive Franchise - Missouri City is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.